After making our reservation, we called the hotel to ask some questions and spoke to Carly. She was very delightful and helpful and I appreciated her kindness - it really made me look forward to our upcoming stay.
Upon arrival, there was an employee in the parking lot making sure only guests park there. We really appreciated that as the restaurant next door was showing a national fight on their big screen TV and restaurant patrons typically use the hotel as overflow parking taking all the spots away from guests staying overnight. We were very glad he was there monitoring parking so we had a place to park!
At check in, the clerk Jonathan was also extremely friendly and polite - making sure we had everything we needed for our overnight stay. Upon arriving to our room, he called to make sure our room was was excellent - and it was. The follow-up call was a very nice touch!
Our room was exceptionally clean. The beds were comfortable. There was some traffic noise from Rogers Ave. which did disrupt our sleep all night along. Between motorcycles drag racing and air-brakes going off on semi trucks, we woke frequently during the night.
Be sure to get to breakfast early as they ran out of food just as we arrived (15 min before closing) - the breakfast attendant offered to cook more just for us, which was so nice - but we declined. We found just enough to eat to fill us up.
The outdoor pool was small and just as breakfast ended, a large family reunion invaded the entire pool area - leaving no room for other guests. This was disappointing but not the hotel's fault.
We loved everything about this hotel except for the road noise, Rogers Ave is a major road with lots of traffic noise. We would probably stay here again - if they granted us a room not facing the street.
- Also Known As:
- Comfort Inn And Suites - Fort Smith
- Comfort Inn & Suites - Fort Smith Hotel
- Comfort Inn & Suites - Fort Smith Hotel Fort Smith
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