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“GREAT Staff, Dated "Motel"” 3 of 5 stars
Review of Fairfield Inn by Savannah Midtown

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Fairfield Inn by Savannah Midtown
2.5 of 5 Hotel   |   2 Lee Boulevard, Savannah, GA 31405   |  
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Ranked #60 of 114 Hotels in Savannah
Canton, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“GREAT Staff, Dated "Motel"”
3 of 5 stars Reviewed April 13, 2013

I booked this hotel through priceline, as I generally do with all rooms anymore. I was glad the winning bid was a Marriott property as I generally put a great amount of faith in their brand.

That said, for all this hotel didn't have going for it, they have a wonderful staff that makes up for it.

As other reviews have mentioned over and over this is a fairly old property, with small rooms, doors that open to the outside (as in outside outside), and in need of new furniture and major bedding upgrades. While I agree with all of that, in all fairness this is a 2.5 star hotel, not a signature location. It's partially my fault for expecting a silk purse from a sow's ear, and I accept that. For what it wasn't, it definitely was clean, kept up, and the breakfast exceeded my expectations, and that had everything to do with the staff. They truly did go out of their way to make their guests feel welcome and well taken care of.

I think the fact that the place is getting such great reviews even from people who have so much negative to say about the property itself is very encouraging. While I personally prefer a higher hotel grade than this one offers, I would not hesitate to stay here again on a layover or during a time (like spring break) when rooms are scarce/expensive, based on the cleanliness of rooms and the level of service offered here.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Fairfield Inn by Savannah Midtown, responded to this review, May 12, 2013
Thank you so much for your comments. We always enjoy hearing about our guest's experiences and are delighted when they have a great stay with us.

We will soon be in the process of some upgrades to the property....so keep you eyes on us the next time you are in the area.

We will be looking forward to seeing you again in the future.

Respectfully,
Laurie A. Lawrence
President of Sales & Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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517 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Richmond, VA
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 11, 2013

We stayed at the Fairfield Inn on Lee Blvd. in Savannah and had a great time. Staff was more than welcoming and helpful. Great continental breakfast, and manager's reception was a nice perk! Rooms were adequate for tourists. Nice pool. Quiet. Shuttle picked us up at the hotel and took us to Visitor's Center. Good value.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 11, 2013

Hotel was well maintained for an older property. Front desk clerk from the islands was extremely nice and helpful. Exterior door entrances a la motel was unexpected. Tiny bathrooms. We check in late and checked out early. Grabbed some breakfast items to continue our trip to Florida.
Housekeeper was pleasant. Good value for the price.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Fairfield Inn by Savannah Midtown, responded to this review, May 12, 2013
Thank you so much for your comments. We always enjoy hearing about our guest's experiences and are delighted when they have a great stay with us.

We will be looking forward to seeing you again in the future.

Respectfully,
Laurie A. Lawrence
President of Sales & Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, VA
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 11, 2013

I was expecting better rooms being this is a Marriott brand hotel.

Positives- (not in any particular order)
*rooms were VERY clean (I did the Hotel Impossible inspection)
*clean parking area
*felt safe
*fresh backed cookies and lemonade upon arrival
*clean pool
*friendly staff (day and night shift)
*Nice (free) breakfast- minus the biscuits and gravy... GAK!
*reasonable price

Negatives-
*beds seemed old and were sagging terribly in the middle. Probably one of the most uncomfortable beds I've EVER slept in!
*bathrooms were like a shoebox in size
*people above us sounded like a herd of elephant walking around until 12:30am
*pool wasn't heated
*finding the ice machine was like going on a treasure hunt (YOU NEED SIGNS!)
*unstable internet connection (barely got a connection in my room)
*no microwave or fridge
*biscuits and gravy tasted horrible
*kids took over the pool
*same kids took over lobby computers for facebook
*same kids ate all the popcorn. I had to ask for fresh popcorn, then he didn't salt it.

Room Tip: STAY ON THE TOP FLOOR! Otherwise you'll hear EVERYTHING going on above you!
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie L, Director of Sales at Fairfield Inn by Savannah Midtown, responded to this review, May 12, 2013
Thank you so much for your comments. We always enjoy hearing about our guest's experiences and are delighted when they have a great stay with us.

We will soom begin some upgrades and changes to the hotel....so keep an eye on us when in the area.

We will be looking forward to seeing you again in the future.

Respectfully,
Laurie A. Lawrence
President of Sales & Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SE England
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed April 10, 2013

This older Fairfield has great staff who greet you and genuinely seem to want to help. The property, whilst a little dated, is well maintained and offers great value for money in a good location.

The Manager's reception, which offered soup, salad, cheese and bread during our stay, was very welcome and the fresh cookies at reception were yummy. Breakfast was also good and we liked individual packs of cereal and a choice of waffle irons (you could make small ones). They also offered Jimmy Dean breakfast sandwiches and other usual items you would expect.

On past visits to Savannah we have stayed at expensive hotels in the historic district. I won't do that again but I would return to this particular Fairfield. Two nights after this stay we stayed at a new Fairfield which, although nice, felt very impersonal and it made us comment how important are the staff and the interaction with guests. The one at Lee Road, Savannah is blessed with great staff.

True the bathroom is small, but there is everything you need for a good short stay. We really enjoyed this place.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 8, 2013 via mobile

We slept one night in this hotel. Customer service was outstanding! After arriving at nearly 4am after searching endlessly for a room inthr area, we were greeted by a friendly attending. She even offered us food after noticing we were desperately looking for a bite to eat from the vending machine. Nice and simple rooms and the breakfast was better than most other hotels. Sometimes is worth it to pay a little more.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 8, 2013

The room was small and the breakfast was not good and the price is to high. I left my charger in the room and they stole it from me. I recommend not to stay there when you leave things and go back to retrieve your items, they say the housekeeper did not turn nothing in.. I had to go buy another charger. The hotel cost me money do not stay, they will get you for your money and your things. The only thing i like about the hotel was you get to check out at 12 instead of 11..

Room Tip: Baymont Inn and Suites Savannah/Garden City 357 Main St Savannah GA Great price very clean and ro...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn by Savannah Midtown

Address: 2 Lee Boulevard, Savannah, GA 31405
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 114 Hotels in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn by Savannah Midtown 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
If you're in search of an affordable hotel that will provide you and your family convenient access to all that Savannah has to offer, then look no further than the Fairfield Inn Savannah Midtown. We're situated just a few miles from Savannah's renowned Historic District, where you'll find a wide variety of shopping and dining experiences waiting for you along River Street and within City Market. Family friendly attractions abound nearby - from our historic home tours and galleries downtown, to the relaxing shores of Tybee Island, you're sure to have a fun-filled day packed with memorable experiences. Public transportation is available right outside the hotel, and if you care to beat the heat with a little indoor shopping, Savannah's Oglethorpe Mall is less than two miles away. We offer comfortable bedding options, thirty-two inch flat-screen TVs and free Wi-Fi Internet access when it's finally time to unwind. We also offer a twenty-four hour business center, pool and complimentary deluxe continental breakfast to help get you recharged and replenished for another day of exploring the Coastal Empire. We welcome you to Savannah and look forward to hosting you at the Fairfield Inn Savannah Midtown! ... more   less 
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Also Known As:
Fairfield Inn By Savannah Midtown Hotel Savannah
Fairfield Inn Savannah
Fairfield Savannah
Savannah Fairfield Inn

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