The service was decently pleasant. At check-in the woman was prompt and informative, the younger lady the next day was very friendly, and the night shift was helpful. The room was a little smaller than other Residence Inns, but was renovated thankfully.
This is the first Marriott brand hotel I've experienced with obvious maintenance issues. The tub had a few chips, the window had a piece of bent hardware that seemed to allow some road noise in, unprofessional-looking patch work by the door, the sink stopper could not be pulled up all the way, the toilet was running constantly, and the shower head sprayed everywhere even after changing the settings a few times. None of these issues were too large of a problem, but it detracted from the stay. In addition, the alarm clock was set by a previous guest at an ungodly hour of 6:10AM (I am NOT an early bird. I could care less about that worm.) Housekeeping should have checked that.
The room cleanliness was pretty good. The only cleanliness issue I noticed was some brownish stains on the handles of a few silverware. It would have been nice to include a sponge at the kitchen sink to wash dishes being that there was a small bottle of Palmolive dish soap. Other Residence Inns have sponges.
There were a few other small issues, but this review is not intended to rip them apart. Overall, it was an average stay. It wasn't bad enough to ruin the vacation, but not good enough to enhance it either. Location was not bad...pretty convenient to restaurants, Historic District, drugstores, etc.
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- Also Known As:
- Residence Inn Savannah Midtown Hotel Savannah
- Savannah Residence Inn