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“Wonderful location” 4 of 5 stars
Review of Hampton Inn Savannah - Historic District

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Hampton Inn Savannah - Historic District
201 East Bay Street, Savannah, GA 31401 (Downtown)   |  
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Ranked #11 of 112 Hotels in Savannah
Hampstead, Maryland
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
“Wonderful location”
4 of 5 stars Reviewed February 24, 2014

This is the place to stay. You can easily walk to anyplace. If you go down the steps right across the street to the waterfront, you can then turn left and walk down to the elevator at the Hyatt to get back up to Bay Street. Very convenient for those of us who don't do well climbing steep steps. The rooms were very comfortable and clean. The breakfast was a full breakfast. Staff is friendly and accommodating. Do ask for a room away from the street. Much traffic on the cobblestone street.

Room Tip: Ask for a room away from the street.
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, February 25, 2014
Dear Hampton Guest:

Thank you! I am so happy that you were able to explore the many great places our city has to offer. Our location is perfect for such exploration and the accommodations are very nice. I hope we have another opportunity to serve you and your family in the future.

Best regards,
leonard.massey@savannahlodging.com
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1,238 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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English first
Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2014

Clean rooms, great service and hospitality and the most superb location along the river. This hotel hits on all marks. Breakfast was better than expected for a complimentary and the staff helped out with everything we needed.

Room Tip: Try and get a room as high as you can to see the river over tree tops and buildings
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, February 25, 2014
Dear Hampton Guest:

Thank you taking the time to post this wonderful review! It is always a pleasure to serve, and I am so happy that you found our accommodations great for your needs. I look forward to your return, and we promise to keep up the standards that you have come to know and love.

Best regards,
leonard.massey@savannahlodging.com
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Fort Smith, Arkansas, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 23, 2014

Internet problems from the first to last day. The hotel staff made excuses but never fixed the problem and I guess finally gave up.Was told to walk to the Holiday Inn to conntect to the internet Valet parking was SUPER slow. Hotet was doing construction and was VERy noisey

  • Stayed February 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, February 25, 2014
Dear Hampton Guest:

I would like to extend my deepest apologies for the experience you had during your stay with us. As our many Trip Advisor postings will attest, the experience you had is completely out of the ordinary and does not accurately reflect the operations and services provided by our hotel. Please contact me at your convenience so that I can properly address this matter. I look forward to hearing from you soon.

Best regards,
leonard.massey@savannahlodging.com
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Wildwood Crest, New Jersey
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 22, 2014

Spent 3 days here instead of only the one planned! At corner of Bay and Abercorn Streets it is overlooking the river and in the heart of the historic district. Old Town Trolley Stops by the front door. Steps to River Walk and water front just across Bay. We were able to walk (and we are no spring chickens) up and down Abercorn and Bull streets to experience the lovely squares and homes and trees and general beauty and history of the city. Leopold's wonderful ice cream parlor is near by as are many great restaurants. Price of the hotel room, even including the valet parking fee was more than fair. We were greeted the moment we pulled up and assisted in getting our bags out of the car and up to the room. The whole front end operation of this Hampton should serve as a model for the whole chain. Efficient, friendly and just about perfect. Hotel is very elegant downstairs as it is in a converted old building. Upstairs the room was very nicely put together and very clean. Housekeeping did a great job everyday. Hampton Inns have switched to Neutrogena bath products which are a great improvement over the old ones that were prone to make me become allergic to the scent. Breakfast fine and there were servers making sure the room was kept up. Large windows overlook the street. Nice. At check out the car was brought up quickly and again the valet team came to help us out of the room. They got a nice tip even though they were in no way "looking for one". Great staff all around. Will stay every year on our way to Florida or perhaps make it a destination in and of itself. Tip: There are a lot of Hampton Inns in Savannah area. Make sure you are referencing the one at Abercorn and Bay Streets as you read this review.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, February 23, 2014
Dear Hampton Guest:

Thank you for posting such an awesome review! It is so gratifying to know the our team had such a positive impact on your stay. The accommodations at our property are some of the best in the Historic District. From the valet service and outstanding staff, to the complimentary Wi-Fi and hot breakfast, we have what you need for your vacation to be a success. I look forward to your return, and it was certainly a pleasure having you as our guest.

Best regards,
leonard.massey@savannahlodging.com
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US
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 21, 2014

Nice room, good location. Was attending a conference at the convention center on the island. All I had to do was walk out of my hotel, cross the street, walk down some stairs, cross another street and I was at the ferry landing. Could even see when the ferry was arriving from my room.
Room was decent, nice soft bed, flat panel TV that wasn't really HD, and good and clean Also had a small fridge in the room. In window heat/AC was noisy, reminded me of a place alongside the interstate. You are close to many restaurants, bars, and sights in this beautiful town. Maybe 2 blocks to the river and 2 blocks to Savannah College of Art & Design.
That said, as an Hhonors gold I got nothing, no special amenities or thanks, even after mentioned to 2 different desk clerks. They messed up my bill, was stranded a day because of inclement weather and paid for an extra day ahead of time when I found out. They still checked me out and called my home because the clerk forgot to update the billing, and they messed up my hhonors benefits on the bill.
Upon departure good luck getting a cab to the airport, the bellhop/valet guys will call their buddies and this will take an extra long time (and cost you extra), walk 2 blocks to the Hyatt where taxis queue up if you don't want to wait. Another thing about Savannah, many of the taxis do not take credit cards, you should check ahead of time.

Room Tip: higher floors are best, Bay Street is very busy with trucks and all else
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  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, February 23, 2014
Dear Hampton Guest:

Thank you so much for writing this review. It was certainly a pleasure having you stay with us. I would like to extend my apologies for not acknowledging you as a valued Hilton Honors member. We normally go above and beyond in this regard, and I will make sure that this is corrected. I am happy that you enjoyed your stay with us, and hopefully if you return, the experience will be even better.

Best regards,
leonard.massey@savannahlodging.com
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Atlantic Beach, Florida
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 19, 2014

Good - the location is fantastic, close to everything and you won't need your car as everything is in walking distance.
The complementary breakfast is very good, a lot of variety and is kept well stocked.
The hotel is very nice and keep very clean in all public areas as was the room we had.
The concierge is very helpful and was always available.
Fresh fruit, coffee and tea was always available.
Great cookies in the evening
Not so Good - as Hhonors members we had requested, as usual, a room away from the elevator. Our room was next to the elevator.
The room and could use some TLC. Painting, all repairs,etc.
We have always been given water on our arrival, unfortunately that wasn't the case this time. No water was offered at anytime.
As mentioned above the cookies are great but must only be set out one time and go very quickly
Conclusion- we will be going back to Savannah and staying at this hotel. The good things do over shadow the bad.

Room Tip: If you are a light sleeper you may not want a room on the historic side (street side), even though t...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, February 20, 2014
Dear Hampton Guest:

Thank you for your continued loyalty and support. It is always a pleasure to take care of our loyal member, and I am happy that you enjoyed your stay. We apologize for not meeting your request and I can assure that this won't happen again. Thank you choosing us for your future accommodations and will look forward to your return.

Best regards,
leonard.massey@savannahlodging.com
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Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 18, 2014

We stayed there for 3 nights while on our way to see family in Atlanta.

This is in the heart of everything. Walking to anywhere was easy.

Room was clean. Breakfast was nice and staff extremely friendly.

Stayed at another Hampton in florida and this one was like a Ritz Carlton compared to the other one.

Stayed February 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, February 20, 2014
Dear Hampton Guest:

Thank you for your feedback! Hampton Inn is a great brand to be apart of, and I can assure you that we all strive to deliver the experience that you had at our property. It is always a pleasure to accommodate our guests and we look forward to your return.

Best regards,
leonard.massey@savannahlodging.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Savannah - Historic District

Address: 201 East Bay Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Savannah
#6 Romantic Hotel in Savannah
#13 Business Hotel in Savannah
Price Range (Based on Average Rates): $$
Number of rooms: 144
Official Description (provided by the hotel):
The Hampton Inn Savannah Historic District hotel is located in downtown Savannah on Bay Street with easy access to River Street. Walk to local attractions like River Street, Savannah International Trade & Convention Center, and City Market. Enjoy a swim in our rooftop outdoor pool with views of historic Savannah. Relax with our free hot breakfast every morning. Get some work done with our free high-speed internet access and business center. ... more   less 
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Also Known As:
Hampton Inn Savannah - Historic District Hotel Savannah
Savannah Hampton Inn

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