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“Excellent Service” 5 of 5 stars
Review of Hampton Inn Savannah - Historic District

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Hampton Inn Savannah - Historic District
201 East Bay Street, Savannah, GA 31401 (Downtown)   |  
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Ranked #11 of 112 Hotels in Savannah
Certificate of Excellence 2014
GreenLeadersBronze level
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
“Excellent Service”
5 of 5 stars Reviewed June 20, 2013

We stayed here for 3 nights and can not say enough about the excellent service. The entire staff is extremely friendly and helpful. The location is great! It's right in the middle of everything from the Riverwalk to tons of restaurants and shopping. Our room was clean and the breakfast was adequate. I would recommend putting your "Do Not Disturb" sign out the night before if you don't want to be bothered before 10 am as the maids do start cleaning early. We would definitely stay here again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, June 21, 2013
Great News!!
Having the best customer service is our goal, and what sets us apart from other hotels. Thank you for this wonderful review!

Best regards,

Leonard Massey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,312 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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English first
East Brunswick, New Jersey
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 17, 2013 via mobile

Outstanding service and convenience at the Hampton Inn. From the valet to the front desk to Patricia at breakfast there is true southern hospitality. The rooms are clean and the bedding is very comfortable. I had a room with a viewof the bridge and Bay Rd. the location is convenient to Rivers St. I can't say enough good things about my trip to Savannah and the Hampton Inn Historic District. Try it, you will be pleased.

Stayed June 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, June 20, 2013
Thank you so much for your positive review. We all appreciate you for taking the time out of your busy schedule to let everyone know about your experience.

Best regards,

Leonard Massey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterbury, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 17, 2013

The hotel could be more knowledgable, the breakfast is limited unless you get there early as they run out, and be ready to wait at least 5 minutes for the elevator to come to your floor. We also had to call the maintainance to have our door lock fixed as it was hanging off of the wall when we checked in. Anyone could have easily broken into our room.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, June 18, 2013
We are very sorry for the unpleasent experience that you had at our property. This extremely uncharacteristic of what our guest experience at our propperty as other reviewers will attest. The issues you raised will be addressed and I apologize on behalf of the hotel.

Sincerely,

Leonard Massey
General Manager,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013

Can't complain about anything at this Hotel. Good rooms, nice breakfast. It's a Hampton Inn experience. The location is great, walking distance to all attraction in Savannah. There is a pool on the roof although we didn't use it - too rainy in early June.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, June 13, 2013
I certainly wish that the weather was better when you were here. I am so happy to hear that you still enjoyed your stay with us, and thank you for writing this wonderful review.

Best regards,

Leonard Massey
General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Coast California
Top Contributor
100 reviews 100 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed June 11, 2013

I booked this room per price and TA recommendations. I wasn't disappointed. Nice rooms. Great location. There was only one slight glich, I asked the front desk persons a couple of questions. She answered them but had to be corrected by another staff member. Better to say "I don't know but let me find out" instead of winging it and giving out misinformation. The other thing is I booked a room with a view for $10 extra and opened my window to treetops.

The lady who tends the breakfast should be commended. She was extremely pleasant and helpful.

Here's a tip: Hop on the free Dot bus. You can get off and on but we rode the whole circuit to get a sense of the area. At first, we were the only ones on it on Sunday, and after warming up,the driver basically gave us commentary on the area. Very nice. He told us about the free ferry that goes to the hotel across the river then back across. Not along ride but you get to see the riverfront from the advantage of the opposite bank

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, June 12, 2013
Thank for your great review. I apologize for the misinformation that was given to you by one of our new hires. She is still training and may have got confused about you questions. We all look forward to your return to Savannah, and I hope we get another opprtunity to serve you in the future.

Best regards,

Leonard Massey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toccoa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

From check in to departure the experience was excellent. Service with a smile from the lobby to the continental breakfast. Excellent location, exceptional service. Rooms were clean. Breakfast was delicious and a good variety. Within walking distance of River Street and many eating establishments.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonard M, General Manager at Hampton Inn Savannah - Historic District, responded to this review, June 11, 2013
Thank you for letting us know about your recent stay at our hotel. We all appreciate you sharing your experience with other viewers and letting them know that we have an great hotel.

Best regards,

Leonard Massey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling Heights, Michigan
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 5, 2013 via mobile

Very pretty lobby & nice big room and free bottled water. Located right the street from the river walk. Staff is nice. Pull out coach is fairly comfortable. Great value for your money. You can not walk to everything as someone else suggested; it is close enough to walk to the river front which has some shops and restaurants. Ate at the cotton exchange- great shrimp!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Savannah - Historic District

Address: 201 East Bay Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Savannah
#8 Romantic Hotel in Savannah
#9 Business Hotel in Savannah
#12 Green Hotel in Savannah
Price Range (Based on Average Rates): $$
Number of rooms: 144
Official Description (provided by the hotel):
The Hampton Inn Savannah Historic District hotel is located in downtown Savannah on Bay Street with easy access to River Street. Walk to local attractions like River Street, Savannah International Trade & Convention Center, and City Market. Enjoy a swim in our rooftop outdoor pool with views of historic Savannah. Relax with our free hot breakfast every morning. Get some work done with our free high-speed internet access and business center. ... more   less 
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Also Known As:
Hampton Inn Savannah - Historic District Hotel Savannah
Savannah Hampton Inn

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