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“Homewood Suites in Savannah, GA” 4 of 5 stars
Review of Homewood Suites by Hilton Savannah

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Homewood Suites by Hilton Savannah
3.0 of 5 Hotel   |   5820 White Bluff Road, Savannah, GA 31405   |  
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Ranked #54 of 112 Hotels in Savannah
Sparta, United States
1 review
“Homewood Suites in Savannah, GA”
4 of 5 stars Reviewed July 1, 2014

Very nice place but had roaches in the kitchens! They did not acknowledge the 100% gaurantee satisfaction. The staff was wonderful and very helpful. The pool was a plus for the kids and adults. The complimentary breakfast was great!

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review, July 6, 2014
Shane M

Thanks for the review. We sincerely apologize about your Bug experience. Bugs sometimes come from the outside and find their way into the hotel. We had our Pest Control to come out and take care of this issue. Thank you for staying with us. We appreciate your business and hope you will visit us again in the future.

Saundra L
Assistant GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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385 reviews from our community

Traveler rating
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    29
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
2 of 5 stars Reviewed June 30, 2014

The place is what you expect. It is a little dated....most places in Savannah are. However, I woke up to us the bathroom and found a roach as big as a baby shoe. No sleep for the rest of the night. I spoke with the front desk the next morning while checking out. To no surprise, the front desk guys stated, "oh, those are palmetto bugs!", I explained that in Atlanta, we call those Cockroaches. None the less, he really didn't care.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review, July 6, 2014
Shane M

Thanks for the review. We sincerely apologize about your Bug experience. Bugs sometimes come from the outside and find their way into the hotel. We had our Pest Control to come out and take care of this issue. Thank you for staying with us. We appreciate your business and hope you will visit us again in the future.

Saundra L
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Owensboro, KY
1 review
5 of 5 stars Reviewed June 30, 2014

Monday through Thursday, they provide an evening meal, with beer and wine....that was a great PLUS! Every day they have a hot breakfast. The rooms are spacious and the beds very comfortable. We thoroughly enjoyed our stay and will be looking for Homewood Suites in the future.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review, July 6, 2014
Jmybsy

Thanks for Great Review. We appreciate your business. I am happy your stay with us was a memorable experience. Thank you for being our Guest.

Saundra L
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jacksonville, United States
2 reviews
3 of 5 stars Reviewed June 26, 2014

no elevator to 2nd floor at least 20 steps so don't take elderly or handicapped person unless you are staying on first floor and then security maybe an issue. Good room for price and location, breakfast was great and bed slept well.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review, July 30, 2014
I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

During this stay, there were tiny bugs flying around a hole in the bathroom floor. They moved us to a much nicer room, but in this one there was a spider in my son's bed and a large ant in my bed. For $120 per night, I really expected more.

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

Accommodation was excellent. Amenities were also excellent. My stay was great. Mattress and pillows were very comfortable. I really enjoy my stay and I would recommend this Homewood Suite to anyone wanting to stay in this area. I like the free parking instead of valet parking in the downtown area.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review, July 30, 2014
I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, North Carolina
Top Contributor
62 reviews 62 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 21, 2014

Nice property although in some areas it is still a bit worn. The lobby has been redone and is spacious and fresh. The front desk and kitchen staff are pleasant and very nice. We were there for an extended period and my biggest complaint is the lack of proper housekeeping. I only ask that housekeeping cleans my room/changes my sheets once a week (the rest of the days I uses the "do not disturb". I had to strip my own bed to get that request accomplished and my room was never vacuumed until the last few days I was there. Do not recommend staying during Orange Crush weekend.....noisy, rude, impaired people is residence at that time. Overall, the staff was very pleasant, the breakfast and evening meals (M-Th) were nice (kudos to Tashell). There is a basketball, tennis court and a nice pool which we enjoyed. Also, very close to downtown Savannah!

Room Tip: Stay away from the rooms next to the main road.......very noisy.
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Savannah

Address: 5820 White Bluff Road, Savannah, GA 31405
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Savannah 3*
Number of rooms: 106
Official Description (provided by the hotel):
Homewood Suites - Savannah is an all suite property with a choice of 1 or 2 bedroom suites. All of our suites include a separate living room with a sofa sleeper and kitchen with a full size refrigerator, 2 burner cook top, microwave, dishwasher, garbage disposal, cookware and dishes. There are 32" LCD televisions in the living room and each bedroom, iron and ironing board, USA Today newspaper and free wireless internet. Indulge in our complimentary Suite Start Breakfast which is a hot breakfast buffet with make your own waffles, and on Mondays through Thursdays we serve a complimentary Welcome Home Reception which provides a salad bar, entree and side dish, bread, beer, wine, lemonade and iced tea. We offer same day dry cleaning service or you can do your own in our guest laundry located just off our lodge. We offer a complimentary 24 hour fitness center with Precor equipment, and a free business center which has two computers with printers and a copier. We have a hot tub and our outdoor pool is heated so you can swim year round. We also have a gazebo area with two gas grills where you can cook and relax with a book. You can earn points and miles for your stay with our free Hilton Honors program, and we proudly deliver good old fashioned customer service and southern hospitality with a smile. ... more   less 
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Also Known As:
Homewood Suites By Hilton Savannah Hotel Savannah
Hilton Savannah
Homewood Suites Savannah
Homewood Savannah
Savannah Hilton
Savannah Homewood Suites

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