My wife and I, with two of our grandchildren have just returned from five days at the Savannah Riverfront Marriott and we could not have asked for any better service.
Check-in was FANTASTIC. I walked up to the from desk and was greeted by Sydney who promptly said "Welcome back Mr. Buzz. I took care of you last year," and that she did. She has since been promoted to head of the Front Desk and they could not have picked a finer person. With Sydney working for you, nothing is left to chance and our check-in and our room were just what we wanted and she remembered the floor we liked.
The indoor pool is still fantastic, but the only "downer" was that the indoor whirlpool that was next to the pool is now a palm tree. When I questioned the staff as to what happened our favorite relaxation spot after a day of meetings, we found out that it was not ADA compliant (no lift for people who could not walk down the two steps) and it had to go. The pool is ADA compliant and has a lift if it were ever needed. The staff told me that this had happened to a number of places in Savannah.
Our room was spotless and up to date. Very comfortable beds, clean linens, spotlessly clean bathroom with all the little bottles of lotions and soaps.
If there was a negative about the room, it really wasn't with the room itself but with the wireless access point located three rooms down from us that was not working so...so much for the Ipads and data on cell phones. I worked a bit with their tech support folks who were most accommodating, but they just couldn't get a new access point there for the weekend. It really wasn't a big loss because we could use these devices in other parts of the hotel, and we did have a lap top with us that connected right up on their high speed wired network in our room. So...no foul and I guess it really got us off the devices so we could enjoy more family time when we were in the room.
Blue, their restaurant has a fantastic breakfast buffet of which we partook, and yes, we were spoiled by, not the wait staff which were just ordinary, but by Mr. Charlie who was cooking omelets and waffles to your personal specifications and the lady charged with keeping the buffet filled. By the end of the breakfast, you really had two new "best" friends who wanted to make you come back.
It's a great location and you are just a few steps from the cobblestones of River Street and all of the excitement and a few steps from the Water Taxi that will whisk you across the river to the island for meetings or to just ride to the Westin Hotel Complex.
Rather then move our car, we just took a taxi for an inexpensive ride to the happening downtown district of Savannah and the couple of dollars was well worth not having to try and find a parking space or pay $10 in a lot close to a restaurant.
The taxi ride home was a unique experience because I stopped this young college age fellow who was driving a bicycle two seater taxi and he said "sure" when I asked if he would take up back to the Marriott on the Riverfront. He told us all about himself and the areas of the city we passed through with the Spanish Moss hanging from the trees and the beautiful breezes of this southern night making it just perfect for my wife and myself. Couples, forget the horse drawn carriages and go for this bicycle taxi and you will LOVE IT.
If everyone is well, we will be back in Savannah again next June and guess where we plan to stay?
- Official Description (provided by the hotel):
- An imposing hotel overlooking the river. ... more less
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- Also Known As:
- Marriott Savannah Riverfront Hotel Savannah
- Savannah Marriott