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“Great location, but...” 3 of 5 stars
Review of Quality Inn Heart of Savannah

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Quality Inn Heart of Savannah
2.0 of 5 Hotel   |   300 West Bay Street, Savannah, GA 31401 (Downtown)   |  
Hotel website
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Hotel amenities
Ranked #68 of 112 hotels in Savannah
Englewood, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great location, but...”
3 of 5 stars Reviewed January 2, 2014 via mobile

This hotel is worn, seriously needs updating and deep cleaning. The carpet was dark and soiled, the walls were dirty. The bed was very comfortable and clean. We were right in front on the busy street, but the street noise did not keep us awake. There were not enough power outlets. What can I say, but, the location can't be beat! You can walk to River Street, and easily to downtown.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review, January 8, 2014
We are glad you enjoyed your stay here at the Quality Inn. We appreciate your comments and have noted all your concerns. We look forward to seeing you in the near future. If you have any questions or need to book any future stays please contact our hotel directly. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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152 people have reviewed this hotel

Traveler rating
    24
    74
    32
    11
    11
See reviews for
23
70
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Kingston, Pennsylvania
Top Contributor
54 reviews 54 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 5, 2013

This is our second time staying in Savannah Ga at the Quality Inn on W. Bay Street... and we have been more than happy with what you get for the price. It isnt cheap to stay this close to River Street. You get a nice room with free parking a block from the river walk, and in the heart of the town. You will never need a car when you stay here. Its also well lit and we felt safe. The hotel has lightning fast internet, and a great free breakfast from 7am to 9am. We have been lucky this trip to hit them when they were running a manager special of $64 a night ... we didnt plan on 2 nights but with that screaming deal we stayed two . We will never stay anywhere else.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review, January 8, 2014
We are glad you enjoyed your stay here at the Quality Inn. We appreciate your comments and look forward to seeing you in the near future. If you have any questions or need to book any future stays please contact our hotel directly. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 2, 2013

When visiting Savannah we have stayed at a number of hotels based on price and location. This trip we stayed at the Quality Inn on Bay Street. Check in was quick and efficient. Our room was just a few away from the office. The room was spacious and clean. There was a knock at the door. The from desk agent was there with the extra towels we had requested when we had the reservation (something no other hotel has acknowledged in the past). The room was not very quiet as another reviewer mentioned there are a lot of city noises that could be heard in the room. The room keys stopped working one day so went to the front desk and asked for them to be reactivated. The desk agent asked what room and repeated the room number to me. She did not ask for my name or a form of ID, just reactivated the keys and handed them back to me. I went back to the room but the keys still did not work. I went back to the front desk and told the clerk. She asked the room number again I told her 131, "Ahh, thats the problem. I did it for 133." Still never asked a name or for an ID.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review, December 5, 2013
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Vicki Bashlor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville
1 review
3 of 5 stars Reviewed November 30, 2013

This place is very nice for the money, but don't get a room on the streetside. Sidewalk 15 ft from your room is pathway for loud noisy drunks coming back from the bars!!!! Every delivery truck in Savannah has to rattle down Bay Street all night. Had quieter nights at airport hotels.

Stayed November 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review, December 2, 2013
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 17, 2013

We happened to choose marathon weekend to visit Savannah but happened to pick Quality Inn Midtown to stay...and what a great choice. We were located right in the heart of downtown where everything was happening. We stayed 4 nights and the rooms were clean and the staff was great and so friendly. We had a wonderful time and would stay here again any time we are in Savannah.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review, November 18, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 14, 2013

We stayed 5 nights at this hotel for the Rock n' Roll race week-end. If you are looking for a clean, affordable and well located hotel this is the one for you. It is walking distance from all the major sights in Savannah. The room is spacious with a fridge and most importantly the beds are comfortable. The staff are very friendly and helpful. We also enjoyed the free breakfast every morning. At 85$/night this was a steal! I highly recommend this hotel.

Room Tip: Ask for a room on the side of the hotel, less noisy than the ones facing Bay St.
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review, November 18, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

We stayed there on a whim on our way back to Orlando from Charleston, SC. We chose the hotel because it was very close to everything, and it allowed dogs. Everyone was very friendly, especially the security guard who let us know where everything was! The location was perfect, and in the morning I was able to take my dog walking on the Riverwalk. (Which he loved!!) The beds were super comfy, and we didn't want to leave in the morning. We did the hearse ghost tour, and it picked us up across the street. The breakfast in the morning was hot and good also!!

I would love to stay there again for longer this time!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review, October 22, 2013
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quality Inn Heart of Savannah

Address: 300 West Bay Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #68 of 112 hotels in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Heart of Savannah 2*
Official Description (provided by the hotel):
The Quality Inn Heart of Savannah is conveniently located in the heart of the national historic district. This Savannah, GA hotel provides the ultimate location for travelers visiting this graceful and charming Southern city. Visitors can stroll through the many shops, boutiques and restaurants on River Street, which is adjacent to the hotel. Make the vacation complete with a visit to the exciting City Market, located less than one block away, and featuring a variety of unique shops, restaurants and nightspots. ... more   less 
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Also Known As:
Quality Inn Heart Of Savannah Hotel Savannah
Quality Inn Heart Savannah
Quality Inn Savannah
Savannah Quality Inn

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