My wife and I frequently stay at the Mulberry Inn when in Savanah and consider it to be a great hotel.
Recently, however, we used Priority Club points to book our room and on arrival, we were given a room on the main floor. My wife does not like to be on the main floor and we requested an alternative room. We were told at the desk that the hotel was busy and that no other rooms were available. The hotel appeared quiet and over the next day or so I asked staff members if the hotel was busy. Without exception they stated that the hotel was about half full.
I confronted the hotel manager about the contradiction and was told that front desk had made a mistake.
I travel a lot and my experience is the front desk staff simply implement policy provided by management.
It's apparent that Mulberry Inn management has little interest in loyal customers.
- Also Known As:
- Mulberry Inn Savannah Ga
- Holiday Inn Savannah
- Savannah Holiday Inn
- Official Description (provided by the hotel):
- Step back in history and make your own memories today when you stay at the Holiday Inn® Historic District (Mulberry) hotel in Savannah. This award-winning hotel's location is positioned in the heart of the city on Washington Square, just one block from River Street and close to the best attractions and entertainment in Savannah.The Historic District enchants the hotel's guests with its eclectic eateries, endless entertainment and Old South Charm. Don't miss Paula Deen's Lady & Sons Restaurant, a favorite of locals and visitors and a top recommendation from the staff here at the Mulberry Inn. A Savannah visit wouldn't be complete without a seasonal special event like the St. Patrick's Day Celebration, Spring Tour of Homes & Gardens and the PGA Legends of Golf Tournament.With free wired and wireless Internet access and a Business Center, corporate travelers find themselves well accommodated at the historic Mulberry Inn. The Savannah International Trade and Convention Center is just across the river, and the hotel features 4,200 square feet of on-site meeting space, as well.Experience Savannah's elegance and charm through period furnishings and Southern hospitality that make this hotel unique. End a perfect day in Savannah with our evening Wine Down reception complete with snacks and a live pianist Monday-Friday or relax at the outdoor pool. ... more less
- Reservation Options:
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