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“Very charming” 4 of 5 stars
Review of Marshall House

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Marshall House
3.5 of 5 Hotel   |   123 E Broughton St, Savannah, GA 31401 (Downtown)   |  
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Hotel amenities
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15% Off + FREE Breakfast
Ranked #5 of 112 Hotels in Savannah
Falls Church, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Very charming”
4 of 5 stars Reviewed April 1, 2013

We stayed for 3 nights recently for a friend's wedding. First of all, the location is fantastic - we never needed take so much as a taxi at any point. The staff were awesome and the free breakfast every morning was really nice, but our room was really small. I can look past this though because it's obviously a really old building, and considering that it's incredibly well maintained. Other than the small room, thin walls, and a ceiling fan that made annoying noises, I have zero complaints. Overall I would probably stay again, but for the price I might try other spots just for variety.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,336 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (349)
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Camden, NY
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 1, 2013

We were here last year in April and when we decided to come back to Charleston we looked at some other choices but came right back to the Marshall House. Yes, you may not have a view but remember you are staying in a downtown historic area. The location is fantastic. Walking distance to almost everything. The friendly staff will do anything they can to make your stay enjoyable. The buffet is average and could be improved but don't let that small thing stop you. Hint; Ask for one of the "Garden Suites". You will not be disapointed. Plenty of space for a couple for a special occasion or just a time away. Another hint; when you are ready to make a reservation call and talk to them, explain what you want and they will help you get the room that is right for you.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2013

The reviews are spot on. The breakfast is exactly what you'd want, the wine & cheese hour is a fun afternoon treat, and the hotel's location on Broughton street truly makes it the perfect place to stay. Our room indeed was small, but we needed to go with an economic option. The service is excellent.

Room Tip: A word of warning: watch out if you have the room near the elevator, the noise from that and the ice...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 30, 2013

I reserved a room at Marshall House based on the Trip Advisor rating after the place we had been planning on staying at was booked up. The high rating didn't match up with our experience at all.

The biggest disappointment was that our room faced a parking garage whose lights shown into our room 24 hours a day. The light and noise made it difficult to sleep. The bathroom was also quite bad. It was in poor condition and small with a little pedestal sink. The room was small, which I didn't mind, but there were stains on the bedding, which was a real turn off.

The breakfast was average, but is served in a pretty atrium dining room. (Avoid the rubbery quiche that is left to sit under heat lamps.) The wine and cheese served Sunday - Thursday evening is average as well.

I blame myself for my disappointment with the location of the hotel. I thought that because we were away from the riverfront that we would be in the historic area. I should have done more research. It is in the middle of one of the business streets in downtown Savannah. That is great if you want to have lots of chain restaurants and shops next door, but not good if you want to be near the historic charm of the city, which in my mind is the whole reason to visit Savannah.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, Illinois
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 26, 2013 via mobile

The valet parked our car and we didn't need it for the two nights we were there. It's close to the riverfront and good shopping. Nice historic charm to the hotel. The breakfast is an average breakfast buffet. We did not eat in the dining room. The front desk was helpful in making reservations and tours for us.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, TN
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2013

The Marshall House is a great hotel in in the perfect location. We parked our car when we got there and never needed it again because we walked everywhere. The rooms are small but had everything we needed. The bed was comfy and the room and bathroom were spotless. The high ceilings made the light levels a little low and the age of the building (creaky wood floors) made it easy to hear people out in the hall. But those are the only things to say about the hotel that could be improved. And frankly, the high ceilings and original floors are part of what make it great so it is a small price to pay. I will definitely stay here on my next visit to Savannah.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marshall House

Address: 123 E Broughton St, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Savannah
#6 Family Hotel in Savannah
#15 Business Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marshall House 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Marshall House, voted Savannah's "Best Boutique Hotel 2014" by Savannah Magazine, is one of the most unique hotels in Savannah. Room rates include complimentary WiFi, breakfast and a weekday wine and cheese reception. The hotel's 68 guest rooms offer an authentic historic Savannah experience with modern conveniences. Coastal Living magazine named The Marshall House among its top 20 favorite lodgings, the Travel Channel featured The Marshall House on its "Great Hotels" program, and Expedia awarded the hotel with the 2014 Expedia Select honor. ... more   less 
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Also Known As:
Marshall House Hotel Savannah
Marshall Hotel Savannah

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