My husband and I had frequently visited the Jalepenos in Savannah and liked it alot so we were excited when they opened up a restaurant in Richmond Hill. When it first started out it was good, but our recent visits have been really disappointing. The service has gotten AWFUL! I took some out of town friends there in August for dinner. We ordered water all around then the waitress took our order and we waited for 45 minutes before she came back to the table. I was ready to walk out, but my friends were patient and the restaurant was fairly busy. I know they were just being polite. The waitress came back to our table and could see i was pretty mad. She said "someone" had forgotten to turn our order in to the kitchen. (Hmmm... who would that be??) I told her we had been waiting 45 minutes and asked her how long it would take. She said "10 minutes". I looked at my watch and waited 10 minutes. When no one brought our food out, we got up and left. I was so mad. We went to La Napolera just down the street. By then it was 9 PM. We sat down, ordered margaritas and food. Everything was out in 5 minutes. I won't be back to Jalepenos again.
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