After making a reservation online for the Best Western Hotel... I was expecting a Hotel!! Not a Motel!!! I've stayed at Best Westerns before and they had been Hotels, not Motels. I was very disappointed but continued to the front desk where I was treated with poor customer service. I then proceded to my room and opened the door to find bags in the room... the room was clearly occupied. There could have been people in the room; who knows what happens in motel rooms. Who knows how a stranger would even react if I walked in there with a key. If someone walked in my paid room, I would have be livid. The woman who checked us in and gave me the room key, put me and my friend in danger along with putting the other occupants and their belongings at risk. I am extremely disappointed in the Best Western Company. This Savannah Georgia Best Western is a horrible representation of the brand and my family, my friends, and I will NEVER stay at a Best Western again.
- Also Known As:
- Best Western Savannah Gateway Hotel Savannah
- Best Western Savannah Gateway Hotel
- Best Western Savannah
- Savannah Best Western
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