I stayed at the Best Western Gateway for 3 nights during a layover on a long drive from Maine to Florida. I'd been driving for days and was pretty tired when I got there. Best Western had gotten my reservation wrong (through the 800 number) but the lovely front desk person (Bea) quickly remedied that and had me in a clean, quiet room with an oversoft bed (old mattress). During the night I got up to adjust the privacy shades and found the floor damp near the A/C unit. In the morning the carpet was completely soaked.
Bea very quickly and nicely changed my room where the bed was even older and softer (technically a pillow top mattress but not functionally). I stayed here without complaint for the next two, quiet days. Even in this room, the carpet near the A/C unit was dampish, but the room didn't have a feel of mold. It was clean and well care for, if a bit tired.
The continental breakfast was completely uninspiring, which actually drives a lot of travelers to the Denny's restaurant in the main lobby. I actually appreciated a change from the items they had in the hotel breakfast nook and frequented Denny's 2 of my 3 mornings there. Hard to judge whether they deliberately keep their own breakfast unappealing.
This wasn't my worst BW experience, but also not the best.
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- Also Known As:
- Best Western Savannah Gateway Hotel Savannah
- Savannah Best Western