The physical facility isn't anything to write home about, average Holiday Inn Express. But this was our second visit to Savannah and since our first stay at this Holiday Inn Express went so well, we decided to stay there again. The staff is extremely friendly and helpful, greeting you like they are family the minute you walk in the door. Even the valet parking attendant goes out of his way to be friendly regardless of whether you are using valet parking or not. Rooms are clean. Ours overlooked Bay Street and was comfortable. Breakfast was average, but the cinammon rolls somehow tasted better here than at other locations. Will stay here again on our next trip. It is just so darned convenient to everything in the Historic District and the folks are so nice! Price was good, too. And a hint -- the city parking garage right next door is a great value.