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“A nice choice” 4 of 5 stars
Review of Inn at Ellis Square

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Inn at Ellis Square
2.5 of 5 Motel   |   201 West Bay Street, Historic District, Savannah, GA 31401 (Downtown)   |  
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Ranked #61 of 113 Hotels in Savannah
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2,803 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lexington, Kentucky
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 9, 2014

Was so excited when we saw the location of this hotel: Right on Bay street, close to everything. When we checked in, the front desk clerk pointed out that we had prepaid the room on Hotwire (which we had because it was a HUGE discount). Once in our room, the AC was continually making a loud ticking sound. We thought we could deal with it, but at midnight, we gave up and called the front desk. They sent someone up who said to just turn it off and it wouldn't make that noise (DUH!). We explained we were hot, so he offered to get us a new room. We agreed and then packed up everything, only to have him return with a fan and tell us they couldn't move us, we'd just have to use the fan for the night, and he'd have an engineer look at it first thing in the morning. The next day we had to ask twice for someone to look at the AC and when someone FINALLY came (4pm) he offered to move us too, then came back saying they couldn't move us. I told him last night they'd said there were no rooms, but he said "Don't let them tell you that" and something about paying which made me think they weren't moving us just because we had booked through Hotwire (which might've been in my head, but that's definitely the impression I got). He ended up installing an entirely new AC which did solve the problem, albeit over halfway into our stay.
Breakfast was decent. Hotel was clean. Room was small, but beds were comfortable with plenty of pillows. There was noise because of proximity to main road and bars, but that didn't bother us.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 8, 2014 via mobile

Waited forever to get our room. Guaranteed 4:00 check in which we did not get. Had to take a different room since ours was not ready after 4:00. Floor was dirty. Coffee pot dirty. The breakfast had no eggs ready and they told us they did not make oatmeal that morning. No explanation why no rags or oatmeal. Would not stay here again. Front desk was not helpful at all. They didn't even answer the phones!

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Colorado
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 7, 2014

Two words to best describe this hotel: charm and location! The location of this hotel is amazing! Right by the all the squares, great restaurants and the Savannah River! This hotel had great southern charm as well! Breakfast was great and full of variety, service was great. Only negative I have is that the rooms are a little small, otherwise, great stay, comfy beds!

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn at Ellis Square

Address: 201 West Bay Street, Historic District, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #61 of 113 Hotels in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Inn at Ellis Square 2.5*
Number of rooms: 253
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Also Known As:
Inn At Ellis Square Hotel Savannah
Days Inn Savannah
Hotel At Ellis Square
Ellis Square Inn Savannah

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