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“Stay Away” 1 of 5 stars
Review of Inn at Ellis Square

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Inn at Ellis Square
2.5 of 5 Motel   |   201 West Bay Street, Historic District, Savannah, GA 31401 (Downtown)   |  
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Ranked #57 of 112 Hotels in Savannah
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Stay Away”
1 of 5 stars Reviewed June 23, 2013

You have to delve quite a way into their web site to even get a hint that this place is under construction on the outside. Saturday and Sunday morings, work started outside our bedroom at 8 AM. In addition, the parking is first come first serve with nowhere near enough spaces. Came back from a wonderful dinner last night to be told lot was full and to "go to the lot across the street"....which was also full.

I will never come back here not will I recommend it to anyone else

Room Tip: Don't stay here
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
INNATELLISSQUARE, General Manager at Inn at Ellis Square, responded to this review, June 24, 2013
Dear Guest,

I'm sorry that you did not enjoy your recent stay with us. We are working extremely hard to offer a great experience while undergoing an external facelift. We hope that you will reconsider another visit once our construction is complete, so you can enjoy all that we have to offer.

Thank you,

Anthony Trice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,497 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
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Ross, Ohio, United States
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 20, 2013

Location is right in the heart of historic downtown! You can walk just about anywhere. Booked through hotwire so did not know until the end this would be my hotel. Major construction going on. Had to circle the hotel twice in order to get to parking garage because construction crews were in the way. Room was normal size. Bathroom very small. Closet doors were off the track, couldn't shut or open them. Room smelled a little of smoke. Not sure we would stay here again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
INNATELLISSQUARE, General Manager at Inn at Ellis Square, responded to this review, June 24, 2013
Dear Guest,

Thank you for taking time to review your recent stay with us. We often boast the best location in town and we are currently making wonderful upgrades to coincide. We will work harder to provide you with an better stay during your next visit to our city.


Thank you,

Anthony Trice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 19, 2013

It's a pretty hotel (on the older side), but the main attraction is its location. Great for walking around Savannah. You have to pay for parking but they give you a pass where you can come and go from the parking garage. And it's cheaper than other parking options. I had reviewed other travel sites before our trip so I knew there was construction going on (they're taking out the outdoor pool and converting it to a patio set-up), but the hotel's website did not say anything about it. Staff was friendly. Small bar right off the lobby. Room was comfortable although the new flat screen TV didn't get good reception.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
INNATELLISSQUARE, General Manager at Inn at Ellis Square, responded to this review, June 24, 2013
Dear Guest,

Thank you for sharing your recent experience on Trip Advisor. We appreciate your warm comments and we look forward to you returning to enjoy our new upgrades.

Thank you,

Anthony Trice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macon, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed June 19, 2013

My family and I stayed here recently and I must admit I was very disappointed. For starters, the hotel is currently under construction, which makes it look like an condemned building from the Bay Street view. There was no valet parking so you have to park your own car in the parking deck for a cost of $13 a day! I think parking should be free. The rooms are very small, we stayed in a room with 2 double beds. The bathrooms are even smaller! This is a very old building and it surely does look old in the guest rooms. They need to do some updating to the guest rooms.

On a slightly positive note, I did love the fact that breakfast was included with the room and the kids loved the Waffle station. However, the breakfast room/area is way too small to accommodate all the guests. We had to eat our breakfast in an over-flow conference room, where folding tables and plastic chairs were set up. No table clothes or anything were put on the tables. The eating utensils were styrofoam plates and plastic knives, spoons and forks! Who eats on styrofoam plates anymore?!

Checkout is stated as 11am but yet housekeeping was on our floor at 10:15am! We put the DND sign on our door and did not let them in until 11am when we checked out. We felt like we were being rushed/pushed out the hotel.

The one solid positive thing about this hotel is it's location. It is right on Bay Street which is very convenient for walking and sightseeing the historic district. The views from the hotel room is also very good.

Would I ever recommend this hotel or stay there again? Absolutely not. My family visits Savannah at least once a year and this is by far, the least favorite hotel we've stayed at.

Room Tip: Choose a room on the higher floors so you can enjoy the view because that is probably going to be th...
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  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
INNATELLISSQUARE, General Manager at Inn at Ellis Square, responded to this review, June 24, 2013
Dear Guest,

Thank you for your review of your recent stay with us. We are currently upgrading the facade of our building and constructing a very nice courtyard. The renovation project will be complete in early July, so I hope that you will return to enjoy all that we have to offer. I would also like to recommend one of our large and spacious suites on your next visit.

Thank you,

Anthony Trice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn at Ellis Square

Address: 201 West Bay Street, Historic District, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #57 of 112 Hotels in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Inn at Ellis Square 2.5*
Number of rooms: 253
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Also Known As:
Inn At Ellis Square Hotel Savannah
Days Inn Savannah
Hotel At Ellis Square
Ellis Square Inn Savannah

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