Hi everyone, my father, boyfriend and I stayed in room 523 this past weekend for two nights. Now let me tell you first that the location of this Inn is very convenient being that the trolley stop, if you purchase tickets for it, is literally right outside and on the sidewalk, the City Market is on the next street over, and Broughton Street, which is the street with shops and famous Leopolds is one street away... also River Street is right behind the Inn... so as you can see... Location is great!
HOWEVER, the service sucks.
The first day of our stay, my father purchased a case of water and some beverages for our stay but in our room (which was very small and crowded) there was no refrigerator. So after calling the front desk, they said that they would send a refrigerator up... We waited two hours... No refrigerator. Then we called again, in which they now stated they were all out of them. Now how could we have known this without calling... they were just going to let us wait...??? So then we asked if we could then be switched to a room that already had a refrigerator in it and we demanded it at no charge. The woman on the phone said she would ask her manager.. and lookey here... magically they must've found one... She said it would be delivered...... hah.... it was delivered at five o'clock.. five hours late....
To top things off.... no maid ever cleaned our room....for three days.
Other things we found wrong with this place:
Towels had holes in them.... OLD.
Room smelled disgustingly..
Breakfast...- had to wait 20 minutes for them to refill everything..... too crowded... there were lines of people waiting for the employees to refill the eggs, potatoes, and fruit trays....
What was good?
View of the river at sunset.
Beds were comfortable- even though the sheets weren't the cleanest...
Nice, large televisions.
Warm water lasted long.
Location is everything.... literally.... -_-
we won't be staying here again.
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- Also Known As:
- Inn At Ellis Square Hotel Savannah
- Days Inn Savannah
- Hotel At Ellis Square
- Ellis Square Inn Savannah