I really wasn't expecting much, but it blew away my expectations, even low as they were. First they gave me a room that was already occupied. When they found out they apologized and gave me a different room. There was a kitchenette but not so much as a closet rod. I had to hang my freshly-dry-cleaned pants off the bathroom door handle.
The shower was handicap accessible so it was more like a shower corner - with no shower curtain and barely anything to keep water from making puddles outside of the shower (which it did). The handheld shower head didn't even have a clip to put it in, so when I wasn't holding it I had to awkwardly hang it from the shower knob or safety rail (which also contributed to the puddles on the floor). The towels were tiny. Had I been a bigger person or had someone else been with me, the two "big" towels they gave me would not have been enough - especially since I had to mop up the floor to keep from slipping. And while everything was generally clean enough (I will say that the toilet and sink were quite clean), the towel I used on the puddles definitely came up dirty.
The room was sparse. The chest of drawers was tiny, so again, if there had been an additional occupant, it may not have sufficed. There was an overhead light but no additional lamps and no clock. The bed, of course, was uncomfortable, but I was expecting that. The furniture was not very nice but still functional. The A/C worked fine, though I will note that the A/C units in the rooms next to me kept making large puddles on the ground outside.
When I tried to go to sleep that night around midnight, I realized I couldn't, because there seemed to be an elephant dropping bowling balls on my ceiling well past 3:30 in the morning. And I'm not just talking about the standard muffled sounds of footsteps. It sounded like someone was beating the floor above me with a baseball bat. I tried to call the front desk but got the answering machine. I didn't want to confront the people above me for a number of reasons, which I won't go into here. So when 4 a.m. rolled around and the noise showed no signs of lessening, I decided to just leave. I had a long drive to make so I figured if I was going to be stuck awake I might as well make good time. As I was packing, I found a roach crawling on the table. I went to the office to turn in my keys and notify them of the noise and the roach, come to find out that the office is closed after hours. So I went back to just leave the keys in the room, but my keys didn't work. I'm so glad I got all my stuff out beforehand - due to the fact that I was now locked out of a room I'd paid for, and with absolutely no one at the front desk for who knows how long. (I think there might have been a number for emergencies by the office door but at this point I just wanted to leave so badly I didn't check - but still, what if I had left my phone in the room? I'd have been really screwed). I wedged the keys in the door and left.
The noise can't *necessarily* be faulted to the establishment, and in their defense, everything in my room, though perhaps not pretty, was still functional (The room doesn't look as nice as the pictures). However, the little things kept adding up, and though I was actually willing to just deal with most of it, all of that plus the fact that there was no one at the front desk to help me when I needed it (especially when I could have been locked out of my room) really upsets me. Please don't stay here, your hard-earned money will be wasted.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Priceline, Odigeo and Hotels.com so you can book your Savannah Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Savannah Hotel Savannah