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“What do you expect from a $50 a night room?” 1 of 5 stars
Review of Savannah Suites

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Savannah Suites
1.5 of 5 Hotel   |   60 West Montgomery Cross Rd., Savannah, GA 31406   |  
Hotel amenities
Ranked #108 of 111 hotels in Savannah
Cartersville, Georgia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“What do you expect from a $50 a night room?”
1 of 5 stars Reviewed June 24, 2012

We booked online, and I never read the reviews-something I will never do again. The lady at the front desk was rude, like we were interrupting her or something. We arrived earlier than expected, and asked if we could check in early. She asked our name and said our room wasn't ready yet. So I asked her what floor we were on, she said she didn't know yet. Then how do you know our room isn't ready???? Then, there were 2 shabby bath towels, no washcloths, no handtowels, and TP so thin, you had to triple it to make it equal to the cheap stuff at Walmart! No sheets on the pullout bed, and my son slept on PLASTIC!!! I witnessed a drug deal within 2 hours of being there, then later that night, cops were crawling all over the place. The night security guard and the janitor/groundsman guy were SUPER nice. Both front desk people we encountered were rude and acted like we OWE it to them to stay there.
That's about all I can say about it. NEVER AGAIN!!
And to the MGR/OWNER: Don't bother writing an apology rebuttal to this, as you have done to several others. They all sound the same, and you NEVER offer any refunds, so why bother? You obviously DON'T care, or this wouldn't still be happening!!!! Clean up your place, spend a little money, get rid of the rifraff, and hire some friendly people, will ya?

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Savannah Suites, responded to this review, June 28, 2012
Thank you for taking the time to do a review i would like to discuss the problems that you had on your recent stay with us .So if you would call the hotel i would be happy to speak with you .
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33 people have reviewed this hotel

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Rating summary
  • Location
    2 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Atlanta
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 1, 2012

We're not hotel/motel snobs- we don't stay in the room for long during a trip so 5 star hotel would be a waste of money. We're short-trip veterans AKA cheap motel connoisseurs. Savannah Suites is an apartmotel- rooms rented daily/weekly- people live here. The location was perfect for where we wanted to be, the room was clean be it very basic and dated. No hair dryers/ironing board. There was a funky smell for sure. But....like I said, if you spend more time out & about than in the room, just need to be able to shower and sleep, then it's just fine. I'd stay here again. I'm also familiar with Savannah and most people consider every neighborhood outside of the Garden District/Downtown area to be a 'bad' neighborhood. Not so much- it's called a city. And any city once you exit the tourist draw loses it's luster. So- if you are used to Hampton/Hilton/Holiday Inn, this is NOT the place for you. Otherwise, it'll do.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie M, Manager at Savannah Suites, responded to this review, June 2, 2012
we would like to thank you for taking, the time to review our hotel.We would like to thank you for staying with us .and hope that you will stay with us again in the future.
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 28, 2012 via mobile

This is the worst motel I have ever seen. It's dirty, the linens are cheap, the beds uncomfortable, the pillows flat. You have to let them hold your driver's license to use the hair dryer. Cleaning service didn't clean our bathroom and left stained, dirty towels. We had 4 people in our room and they only left 2 towels.

  • Stayed April 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie M, General Manager at Savannah Suites, responded to this review, April 30, 2012
Thank you for taking the time to do a review for our hotel . we would like to appologize for any inconvience that you encountered on your recent stay with us . our goal is to provide clean and
confortable rooms to all our guest .Management has gotten with the necessary departments
to take care of the issues you encountered during your stay. Thank you for your patronage.
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San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 29, 2012

If you are:
...just looking for a "place to flop"
...mentally stimulated when finding a pre-loaded toilet
...a person with neither a sense of smell or hearing
...a person who carries their own tp, soap, shampoo
...entertained by scorned prostitues
...an avid entomologist who adores cockroaches

Then by golly this is the place for you!!
Otherwise, rebook someplace else...

Room Tip: Best roms are located in just about any other hotel including those low budget establishments in Ind...
See more room tips
  • Stayed March 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie M, General Manager at Savannah Suites, responded to this review, April 26, 2012
First and foremost we would like to thank you for taking the time to do a review of your recent stay with us. secondly we would like to apologize, for any inconvience that you had while here at the hotel. It always our goal to provide a safe environment and clean room for all of our guest . We hope that you will give us another oportunity to service you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walhalla, South Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 5, 2011

I booked online and was very dissapointed. The first room, door would not shut all the way looked like it had been busted thru, toilet leaked all over floor, and fridge leaked. The second room atleast smelled a little better but all the same problems. The whole place needs to be tore down and rebuilt. The lady at the front desk when we checked in was very nice but could not get a refund due to a "third pary reservation". I witnessed drug deals and prostitutes walking around, leaving and coming back. Internet said we were like 10 minutes from beach. Wrong like 40 minutes is more like it. This was labor day weekend so no other hotels available. Should have read more reviews, not just watch vurtual tour. Pictures were right but add about a years worth of dust, muck, and nasty unclean smell. The smell reminds you of a litter box and rooms have fleas. Do not stay here unless you feel comfortable around a place like that.

  • Stayed September 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mrhchance, General Manager at Savannah Suites, responded to this review, November 22, 2011
We certainly apologize for the experience that you encountered while staying at our Hotel. It is our Goal to ensure that all of our guests are satisfied before leaving our property, We would like to make things right for you, Please contact the GM at the property so that we can get this handled right away, Again I do Apologize and look forward to making things right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 22, 2011 via mobile

We booked this place from one of those expedia sites. BTW they really should investigate where they send people. The original hotel we were calling about was booked so they suggested this horrible place. It looked like prostitutes were walking around looking for their next victim. Nonetheless, we unloaded the car and got the kids and went to the room. When we opened the door my seven year old asked "what is that awful stench". We were more than ready to go but after a long day of travel we decided to make the best of it. As if the prostitute track in front of the place wasn't enough...the towels that were suppose to be clean had yellow and brown staining, the sheets and blanket had the same mystery staining. The red chair had some yellow Orange stains I guess they thought no one would notice. Get ready for this!!! We turned one of the lights out and the party began. It was Joe's apartment. That's right just like the movie the roaches where trying to figure out why we were in their home. We ended up leaving and staying at a nearby Marriott property.

  • Stayed July 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 9, 2011

This hotel has weekly rates so that means people live there...that means expect to hear noise above you and kids playing in the hall and breezeways.

We open the door to our room and are smacked in the face with the smell of musty wet carpet and something I've never smelled before. Although very polite, the woman @ the front desk was clearly annoyed and looked at me like I was being ridiculous. We switched rooms but it seems as though all the rooms had a faint weird smell.

The carpets were filthy and damp I think...there were four working channels on the tv, we didn't have bathroom tissue and no iron or ironing board.

If you're looking for a good deal this is your place but I wouldn't recommend it for anything else and certainly not for your family.

It's gross.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Savannah Suites

Also Known As:
Savannah Hotel Savannah
Savannah Hotel
Address: 60 West Montgomery Cross Rd., Savannah, GA 31406
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #108 of 111 hotels in Savannah
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Savannah Suites 1.5*
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