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Hilton Garden Inn Savannah Airport: Traveler Reviews

3.0 of 5
80 Clyde E Martin Dr, Savannah, GA 31408
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Hilton Garden Inn Savannah Airport
Ranked #4 of 108 hotels in Savannah
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275 reviews from our community

Traveler rating
    194
    58
    20
    2
    1
See reviews for
Families
65
 
Couples
72
 
Solo
32
 
Business
80
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Woodbridge, Virginia
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“Very nice”
5 of 5 stars Reviewed February 5, 2013

Quiet, clean, and very convenient to the airport. Staff was very nice, and room service was excellent. I was initially concerned about how close it was to the airport, but I never heard a single plane. I will stay here again and highly recommended it to others.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Mike P for Savannah
Ask Mike P about Hilton Garden Inn Savannah Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISavannahAirportGM, General Manager at Hilton Garden Inn Savannah Airport, responded to this review
February 7, 2013
Dear Mike P,

Thank you for your review of our hotel. I appreciate your kind comments regarding the hotel and staff. I am happy to hear that you did not hear any airport noise. The hotel is very well insulated and we do not receive many comments regarding the airport noise. I am happy to hear that you will stay with us again and recommend it to others.

Sincerely,

Tommy Beyer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnson City, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Lovely hotel but awful bed”
3 of 5 stars Reviewed February 4, 2013

This hotel has a very pretty lobby and the restaurant/bar in the lobby is very welcoming. I had a cheeseburger for dinner and it was fantastic! We also had breakfast and it was also delicious. (Be aware however, that it is one price for a meal, whether you want a small or large breakfast) The gentleman serving during breakfast was wonderful, very friendly, cheerful and helpful.

Our room was very clean and nicely furnished. However, the walls were thin enough that our neighbors coughing kept waking up my husband. The bottom sheet was too small for the mattress and kept coming off during the middle of the night. In addition, our bed was in poor condition and we kept rolling into the middle of the mattress all night long. Neither one of us got a good nights sleep because of these problems.

When I finally got up around 5am, I went down to the lobby to read. The lights were all turned out at that time. I asked the front desk if I could turn on the lamps and I tried to read by them but it was very difficult to see. The front desk person never offered to put the overhead lights on while I was there for almost 2 hours.

I would not stay here again because of the poor bed. The staff at the front desk were nice but were not service oriented.

Room Tip: Avoid room 210 because of the bed. Also, the window looks directly out at the air conditioning unit...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask cheers2all about Hilton Garden Inn Savannah Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISavannahAirportGM, General Manager at Hilton Garden Inn Savannah Airport, responded to this review
February 7, 2013
Dear cheers2all,

Thank you for your review of our hotel. I appreciate your kind comments regarding the staff and meals you ate with us. I do want to take the time to address the issues you experienced. I can understand how frustrating it can be to not have a comfortable bed while staying at a hotel. I have already followed up with my Chief Engineer regarding this issue and can assure you that we will handle this problem. I have also addressed the issue you experienced with the front desk staff. I can assure you that what you experienced is not typical for our hotel. I appreciate you taking the time to share your feedback and appreciate your business. I hope you will give our hotel another chance to earn your business in the future.

Sincerely,

Tommy Beyer
General Manager
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NIAGARA ON THE LAKE
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Like MacDonalds but on Steroids”
5 of 5 stars Reviewed February 1, 2013

We have come to rely on Hilton Garden Inns. They are 100% consistent in quality and service. It reminds me of MacDonalds; you always know what you are getting. This Garden Inn was no exception, perfect in everything the did. I would have preferred freshly baked cookies as we have seen in other Garden Inns.

It would be nice to have had a larger sign at the entrance from the main road, the hotel was a little difficult to find. Thanks for my GPS.

Tip. There are a lot of hotels in the immediate area. I would still pick this one over the others.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TOM V about Hilton Garden Inn Savannah Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISavannahAirportGM, General Manager at Hilton Garden Inn Savannah Airport, responded to this review
February 4, 2013
Dear Tom V,

Thank you for commenting on the level of consistency that you feel the Hilton Garden Inn brand provides. We do provide fresh baked cookies and the cooks place them out around 5pm. It is great to hear that you would continue to choose our hotel instead of the many others in our area. Thank you for taking the time to share your experience with others and thanks for your business.

Sincerely,

Tommy Beyer
General Manager
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Fairmont, West Virginia
1 review
“Great Experience and stay!”
5 of 5 stars Reviewed January 24, 2013

My name is Laura. For my job, I do a lot of traveling. I have stayed at the Hilton Garden Inn Savannah Airport 5 times or more. The staff is veyr helpful and friendly. I was just there the first week of January. When I was there in November, the chef had made a great pulled pork sandwich. This time it was not on the menu. I asked the waitress if they can make it for me. And yes they did. The chef did a great job. I have had excellent service from the waitress, to the chef, to the front desk, and housekeeping. I would recommend anyone to stay here.

Room Tip: Don't have a room by the elevator.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Laura P about Hilton Garden Inn Savannah Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISavannahAirportGM, General Manager at Hilton Garden Inn Savannah Airport, responded to this review
January 25, 2013
Dear Laura P,

Thank you for being such a loyal guest. We truly appreciate your business and the kind words you wrote regarding your visits to our hotel. It is always nice to hear that our team went out of their way to meet your special request. We are really looking forward to seeing you in the future.

Sincerely,

Tommy Beyer (and Team)
General Manager
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Yorktown, Virginia
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
13 helpful votes 13 helpful votes
“Well Situated”
5 of 5 stars Reviewed January 23, 2013

On a recent two-days visit to Savannah, we found the Hilton Garden Inn well situated for us to cover a number of diffent locations in the Savannah area. While the hotel was especially close to the airport and I95, we also made several visits to the nearby 8th Air Force Museum and the historic areas of downtown Savannah. The hotel staff provided excellent advice on easy routes to downtown and how to avoid rush hour traffic.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Gbraze for Savannah
Ask Gbraze about Hilton Garden Inn Savannah Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISavannahAirportGM, General Manager at Hilton Garden Inn Savannah Airport, responded to this review
January 24, 2013
Dear Gbraze,

Thank you for the wonderful review of our hotel. We are certainly centrally located to a number of attractions in the Savannah area. Many guests prefer to stay with us and then travel to Hilton Head or the outlets as well. We appreciate your business and feedback.

Sincerely,

Tommy Beyer (and team)
General Manager
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Additional Information about Hilton Garden Inn Savannah Airport

Also Known As:
Hilton Garden Inn Savannah Airport Hotel Savannah
Hilton Garden Inn Savannah Airport Hotel
Hilton Savannah
Savannah Hilton
Savannah Hilton Garden Inn
Address: 80 Clyde E Martin Dr, Savannah, GA 31408
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Savannah
#4 Family Hotels in Savannah
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our Hilton Garden Inn Savannah Airport is conveniently located near the Savannah Hilton Head Airport. Offering room service, full restaurant, and over 1,000 sq. ft. of meeting space we are perfect for your next business or leisure trip to Savannah. Enjoy our complimentary amenities like airport shuttle, wi-fi, and parking. ... more   less 
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Hilton Garden Inn Savannah Airport
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