My sister and I visit every January and stay at this hotel. Great location and lovely lobby.
After receiving an email announcing it was time to e-check in, I attempted to do so but found no way to do it. The Hilton Honors 800# provided no help. Called the hotel directly. Although the clerk admitted she was unfamiliar with the online method, she graciously arranged my pre-check in. Nice!
We no longer valet at this hotel as it's too costly. We use the garage a block away at 1/3 the price. Upon arrival I told the valet we were checking in but not using the valet parking. He let us fend for ourselves. Two 60ish women struggled to load a cart and push it across the cobbled drive to the door. THEN a valet offered to bring it up to us. Meh.
Got to our room and found due to renovations the ice machine was on another floor. I went for ice and ran into the valet at the elevator. Told him my sister was in the room. I returned to find he went to the wrong room. Meh.
He was nice so we tipped him well anyway.
TV had horrible reception. Technician arrived and told us it's the provider and not the TV. He was a very nice young man and told us about renovation plans for 2014 which will include a new cable provider. Didn't help now but something to look forward to. He was pleasant and honest so we didn't mind.
Front desk was always stellar and friendly.
Servers at John Ryan Bistro were hit and miss. My sister waited over a half hour for eggs Benedict the first morning. Had to wait for plates. The food quality has declined from last visit. The third morning we went out for breakfast since we just couldn't drag ourselves to another mediocre free breakfast.
The bartenders were great and we went to happy hour every day. Being a Gold Member I received a "get out of jail" card which extended happy hour all night. Very nice!
My mattress was horrible. My sister's was great. Hate those PTAC units for air/heat. Hope they get replaced this year.
Housekeeping refused the tip I left on my pillow. After I realized she left no shampoo or toilet paper I was glad she didn't take the money.
I don't feel this hotel is worth the 40,000 Hilton Honor points they charge me. Perhaps after the renovation I will feel differently. I'll be back to Savannah next January for certain but may opt for a sister hotel.
I Iove this location and the style of the decor. The HH points and renovation status may make my decision for me.
- Also Known As:
- Doubletree Savannah
- Savannah Doubletree
- Official Description (provided by the hotel):
- Feel valued and cared for at DoubleTree by Hilton Hotel Savannah Historic District, and enjoy a variety of special comforts and thoughtful amenities, including a freshly baked, warm DoubleTree chocolate chip cookie on arrival. Set in the heart of Savannah’s Historic District, just 20 minutes from Savannah International Airport, this Savannah hotel is positioned next to Savannah City Market and just one walking block from the iconic River Street. Explore Savannah’s nearby attractions and shopping as you step out the front door and immerse yourself in the historic city.Unwind in a spacious guest room or choose a suite and relax with a separate living space, a microwave and refrigerator. Indulge with delicious, innovative cuisine at Savannah restaurant, John Ryan’s Bistro or sip on evening drinks at John Ryan’s Pub. Bathe in the summer sun on this Savannah hotel’s pool deck or plunge into the hotel’s outdoor heated pool and whirlpool.Enjoy a comfortable and professional setting to catch up on work in the 24-hour business center and benefit from complimentary WiFi throughout the hotel. Host a meeting in one of seven fully equipped meeting spaces and let us help you with the planning. Hold a corporate meeting in the modern boardroom or celebrate your next special event for up to 150 guests in our function rooms. ... more less
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