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“friendly staff” 4 of 5 stars
Review of DoubleTree by Hilton Savannah Historic District

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DoubleTree by Hilton Savannah Historic District
3.5 of 5 Hotel   |   411 West Bay Street, Savannah, GA 31401 (Downtown)   |  
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Hotel amenities
Special Offer
Sweet Dreams + Breakfast
Ranked #37 of 113 Hotels in Savannah
Certificate of Excellence 2014
Austin, TX
Senior Contributor
44 reviews 44 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“friendly staff”
4 of 5 stars Reviewed April 15, 2012

We arrived very late, and the hotel staff were both friendly and helpful. We really enjoyed our stay, including having a coin-operated washer and dryer set on site.
The location is OK, not ideal -- but we were still able to walk almost everywhere.
I can't say enough about the great staff at this hotel, from the valets to the concierge -- everyone was very friendly and helpful.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,170 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
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English first
Savannah, ga
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 15, 2012

To start off I booked a non smoking king room. I got there and they allowed me to check in. Got to the room and it was a double smoking room. I have asthma so this is bad. We went down to the front desk and showed our confirmation and they said sorry that was all they had available. We had not even put our things down and they would not refund us. We had to leave the hotel and our money was down the drain! They did nothing to help us even with our confirmation. Awful customer service!

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtml0802
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 13, 2012

My husband and I stayed here for a night when visiting Savannah to attend a friend's wedding. We were very surprised to see how great this DoubleTree was. Upon our arrival, we were even given warm cookies that were so delicious! The place is right in the middle of lots of restaurants and cute street shops. The room itself had quite a rustic charm. Only thing was the room seemed a bit damp/humid.

Stayed May 2011, traveled as a couple
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Acworth, Georgia
1 review
2 of 5 stars Reviewed April 13, 2012

Be advised that the "suite" that we booked was not a suite at all. It was a basic room with a whirlpool tub. When I inquired about this to the front desk, they stated that I had booked a "whirlpool suite". Completely misleading to say the least!

  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wake Forest
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 10, 2012

Spent a couple of days in Savannah and picked this hotel for its location and price. The staff was great as the valet quickly recovered the cell phone I left in the car. But the concierge was the star. She arranged our sightseeing and gave us valuable insight to the city highlights and restaurants. Will definitely return.

Room Tip: Rooms on the street side may be noisy as Bay Street is a main truck route.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 9, 2012

Where do I start!?!? This hotel is just that good. The staff is the epitome of Southern Hospitality. Always so friendly, always asking if we need anything, and if our outings went well. The interior of the hotel is beyond beautiful. It is so elegant, you get the feeling that you are at a five star hotel. The best part of our stay was the cookies that The DoubleTree gives each of its guests. We bought a tin of cookies prior to leaving the hotel. The rooms are spacious and always clean. I can't even begin to tell you how impressed we were overall with DoubleTree. From start to finish our stay was magnificient. DoubleTree earned a new life-long fan with our stay at the DoubleTree Savannah. Give them a try, you can't go wrong.

Room Tip: Any room in this hotel is a good choice.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macon, Georgia, United States
1 review
5 of 5 stars Reviewed April 8, 2012

My husband and I decided to stay here for our Annivesary weekend. Our stay was perfect! The valet staff was very helpful, the front desk service was awesome! We received fresh baked cookies when we arrived & the staff was very friendly! Our room was beautiful, the king bed was extra comfy & the location was perfect! Everything is within walking distance of the hotel, we never touched the car the entire weekend. This is our hotel of choice for future trips to Savannah! Perfecto!!!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Savannah Historic District

Address: 411 West Bay Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Savannah
#31 Romantic Hotel in Savannah
#32 Business Hotel in Savannah
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Savannah Historic District 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Feel valued and cared for at DoubleTree by Hilton Hotel Savannah Historic District, and enjoy a variety of special comforts and thoughtful amenities, including a freshly baked, warm DoubleTree chocolate chip cookie on arrival. Set in the heart of Savannah’s Historic District, just 20 minutes from Savannah International Airport, this Savannah hotel is positioned next to Savannah City Market and just one walking block from the iconic River Street. Explore Savannah’s nearby attractions and shopping as you step out the front door and immerse yourself in the historic city.Unwind in a spacious guest room or choose a suite and relax with a separate living space, a microwave and refrigerator. Indulge with delicious, innovative cuisine at Savannah restaurant, John Ryan’s Bistro or sip on evening drinks at John Ryan’s Pub. Bathe in the summer sun on this Savannah hotel’s pool deck or plunge into the hotel’s outdoor heated pool and whirlpool.Enjoy a comfortable and professional setting to catch up on work in the 24-hour business center and benefit from complimentary WiFi throughout the hotel. Host a meeting in one of seven fully equipped meeting spaces and let us help you with the planning. Hold a corporate meeting in the modern boardroom or celebrate your next special event for up to 150 guests in our function rooms. ... more   less 
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Also Known As:
Doubletree Savannah
Savannah Doubletree

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