We stayed here for the 4th of July weekend. This was my first time staying at a Towneplace Suites. Let me say that the staff is phenomenal. Very accommodating. Everyone was friendly and really tried to make sure you enjoyed your stay. The room was clean and spacious. I loved the kitchenette. It was equipped with pots and pans, plates, cups, and a coffee pot.
Although I thought the room was a great value, I didn't like that the rooms were not cleaned every day. When vacationing, I enjoy coming to a clean room with clean towels and wash cloths after a day out. We had to request clean towels every day. It was a bit of a hassle. The maid did come around every morning to see if you needed anything, but I have never stayed anywhere where the rooms weren't cleaned every day without asking.
My only other complaint is the fitness room, if you want to call it that. There was one elliptical (which wasn't plugged in) and one treadmill (which wasn't working properly). I ended up pulling up a video on youtube using my laptop and working out in my room. Not comfortable. Plus, I didn't bring a set of weights. I always make sure the hotel I'm staying in has a fitness center, so I was upset this hotel advertised a fitness center, yet it wasn't functional. The room wasn't clean and was very hot. I don't know what was going on, but it was a HUGE disappointment. This is an issue that I wouldn't expect from a Marriott hotel. If these few issues can be resolved, this would be a great hotel to stay in, especially for those that are cost conscious.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hi Treble 102
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Thank you so much for sharing feedback on your recent stay with us. In your review you mentioned this was your first time staying at a Towneplace Suites. Thanks for allowing us to take care of your travel needs while on vacation. Our hotel does offer daily housekeeping services. I will be looking into why your room wasn't serviced daily. The fitness room has been renovated and we were for the new exercise equipment to arrive. The new equipment has arrived we have added a new elliptical machine,bike, weights and a workout bench.The fitness room should be kept clean and cool daily at all times. I have increased the cleaning schedule to ensure it's cleaned more frequently.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.