Stayed at this hotel the night of March 3rd. The hotel was pretty but the room was bad. There was a crack in the closet door, peeling wallpaper and the bottom of the shower curtain rod was covered with rust. I don't know what the big deal is with the "Heavenly Bath" or the "Heavenly Bed". The bathroom was ok and the bed was hard.
Not impressed with their customer service either. The day we left the hotel I was looking for one of my perscription drugs that I must take every day and I couldn't find it. I called the hotel and was told they would transfer me to lost and found. The transfer went right into a voice mail. I called back and told the person who answered that the situation was very important because it was a perscription and not to put me into voicemail. She told me I would have to leave a message and the person in lost and found would call me immediatley. Luckily I found the perscription because I'm still waiting for that person to call me back. Not good. I wasn't calling for a lost sock, I was calling for something that could effect my health.
I would never go back and I would never recommend this hotel. The problems with the room I could over look but poor customer service I can't.
- Also Known As:
- Westin Savannah Harbor Golf Hotel Savannah
- Westin Savannah Harbor Golf Resort And Spa
- Westin Savannah Harbor Golf Hotel
- Westin Savannah Harbor Hotel
- Westin Savannah Harbor Resort
- Westin Savannah
- Savannah Westin
- Official Description (provided by the hotel):
- Southern charm meets modern luxury at the Westin Savannah Harbor Golf Resort & Spa, in the heart of the historic Savannah River District. Savannah's premier resort is the prime location; not far from fantastic shopping and nightlife, but removed just enough for tranquility. Enjoy complimentary water ferry service to River Street, renovated guest rooms, meeting rooms and public spaces. The Resort is adjacent to International Trade and Convention Center, 20 min from the airport, 90-second ferry ride to River Street. Be well. Be Westin. ... more less
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