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“Wonderful Time” 5 of 5 stars
Review of Westin Savannah Harbor Golf Resort & Spa

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Westin Savannah Harbor Golf Resort & Spa
4.0 of 5 Resort   |   1 Resort Dr, Savannah, GA 31421   |  
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Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #28 of 112 hotels in Savannah
GreenLeadersPlatinum level
Locust Grove, GA
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Wonderful Time”
5 of 5 stars Reviewed July 6, 2014

We stayed at The Westin during the July 4th weekend. It was great, we spent so much time sitting out on our private balcony, watching the ships come & go & watching the constant activity on River Street. The pool area was quite the attraction in & of itself. There was the pool, the hot tub, a fountain play area for the little kids, very nice pool furniture, zero-gravity lounge chairs, a nearby bar w/food, and a good bit of shaded areas to relax in as well. The complimentary ferry departs every 30 mins to take you over to River Street, it was very convenient to use it back & forth. We just left our vehicle in the parking lot all weekend, no need to drive around & hunt for a place to park. The front desk was super helpful & accommodating, room service was speedy.

Room Tip: You must must must get a room on the 12th+ floor & get a balcony!
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, 2 weeks ago
Dear Rhonda,

Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am happy that we were able to provide a scenic and entertaining Five Star experience. Please find us on social media to learn of upcoming events and promotions for your next visit. We look forward to welcoming you back upon your return to our lovely city.

BE WELL,

David Moses
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
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English first
Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 30, 2014

We stayed here in the middle of June. We visited with family on Friday when we arrived in Savannah so we checked in late - no king size bed room which we had reserved. They comped us two breakfasts. We checked with the front desk and said that are bags were packed and that they could move us to the king bed room. Went to visit family again and returned late - they had not moved us. So we had to wait for our bags to get to our room. They comped us to the top floor. One breakfast was great the same breakfast the next morning was awful. This is not what I expected from a Westin, as I've been an SPG member since 1999.
The people were friendly it's just the processes that they've got that let them down
For the price we paid there are a lot of other great hotels across the river in Savannah.

Room Tip: Get a riverview room so that the sun doesn't come blazing in in the morning. you'll pay a li...
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  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, July 7, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I apologize that we were unable to meet your service, dining and amenity expectations. We will use your review to improve. We look forward to welcoming you back upon your return to our lovely city.

BE WELL,

David Moses
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
96 reviews 96 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 30, 2014

The Westin Savannah is a potential meeting site for a company event is 2016 so we made a visit to The Westin last week. Sissy in sales was a wonderful host and arranged a great tour with breakfast for 2 days. I had attended an event at The Westin previously and was impressed so our visit included our Marketing Director and Event Planner to evaluate space, hotel accommodations, services, and more.

In addition the the Westin we toured Old Fort Jackson, The Train Museum Round House and Forsyth Park for an off site dinner event with Ann a wonderful Savannahian that is a destination management planner. The combination of Sissy and Ann was great.

The hotel overall is a great hotel just across the river from Savannah, a 90 second ferry ride away. This makes the hotel a great place to stay. The food at the hotel was good and the service was good as well.

Our check-in left something to be desired, a new associate helped us, but we got over that quickly.

I know we will be back.

Room Tip: A river view room is my preference but the golf course view is great too. A balcony room would be g...
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, July 7, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. Sissy is an absolute asset to the team and will be delighted to know that her efforts to provide a stellar visit are appreciated. Ann is also a great partner of the Resort! I appreciate your feedback about your check-in experience and we will use it to improve. We look forward to welcoming you back upon your return to our lovely city.

BE WELL,

David Moses
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vicksburg, Mississippi
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 30, 2014

Excellent water front location with great views with the added attraction of a ferry ride to the river front boardwalk where you can have all kinds of gastronomic indulgences. Rooms were nice for the price but service lacked. The Spa attendant was kinda rude making you feel as if she is doing a favor giving you an appointment. The front desk needs to be bigger with only two counters for a 200 plus room hotel? A line is unsightly for check ins. Pool area was great although a little congested, could do with a more expansive one. Hotel need more recreational areas close to main building as the heat is oppressive to walk. The average rating is because I expected better service as the guest expects to get better than a downtown hotel attention.
One more plus was the food, excellent menu and flavors even for a buffet. I congratulate the chef.

Room Tip: Ask for river front, the ships are a pleasure to watch.
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Green Features: Vey conscious of Enviro friendly products, good job.
  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, July 7, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I apologize that were were unable to meet your service expectations and we will use your review to improve. We hope to welcome you back one day and restore your faith in our property.

BE WELL,

David Moses
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 30, 2014

We stayed at the Westin for one night on our way to Florida, as we have family in Savannah and wanted to extend the trip a bit. The best part about the hotel was the service we received. When we arrived at the pool, seats were hard to come by, but one of the pool attendants saw our problem and quickly came over to identify seats that were available. She even carried towels to us from the pool stand. Later, another staffer came over and invited our two girls to come to the kids area near the pool to do arts and crafts (no charge!) Finally, when we were back later in the evening from a quick water taxi ride to River Street (parents should beware taking kids to River St on a weekend evening), the staff was making smores by one of the fire pits and again our girls got to participate at no charge. Otherwise, the hotel was fine, the location was great, and the views of the river and golf course were very appealing. We would definitely stay here again.

Room Tip: Get a room as far from the elevators as possible. While always a good tip, the Westin elevators wer...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, July 7, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am delighted to hear that you our Associates provided stellar service! We strive for excellence and our activities directors will be happy to hear their efforts are appreciated. Please find us on social media to learn of upcoming events and promotions for your next visit. We look forward to welcoming you back upon your return to our lovely city.

BE WELL,

David Moses
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westerville, Ohio, Usa
Top Contributor
57 reviews 57 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 29, 2014

The Westin Savannah Harbor Golf Resort was a top rated golf course. The course was not very long but difficult to play. The service was top quality and I would love to come back and play again. The hotel is not on the river walk so you will have to get transportantion to the shops and historic restaurants on the walk.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, July 7, 2014
Dear Harvey,

Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. We like to say that we are not far from fantastic shopping and nightlife, but removed just enough for tranquility. I am happy to hear that we were able to create a positive and memorable experience for you. The Club at Savannah Harbor also has a tripadvisor page and I am sure they would greatly appreciate you sharing your feedback there too. Please find us on social media to learn of upcoming events and promotions for your next visit. We look forward to welcoming you back upon your return to our lovely city.

BE WELL,

David Moses
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gastonia, NC
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 29, 2014

I enjoyed my stay at this property. The pool area was very nice, the people were friendly, and my room was nice and clean. The complimentary ferry takes you across the river to River Street and I felt no pressure to tip so it was truly complimentary. There are several restaurants on the property and a nice bar at the pool. No complaints, I would stay here again however I will say that I enjoyed staying on the other side of the river because it was more central to walk to both river street and the historic district. You could easily do that from the Westin too, just be aware you are a ferry ride away from the activities.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDave, Public Relations Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, July 7, 2014
Thank you for sharing your comments and for choosing The Westin Savannah Harbor Golf Resort & Spa. I am happy that we created an overall positive and memorable experience for you. Please find us on social media to learn of upcoming events and promotions for your next visit. We look forward to welcoming you back upon your return to our lovely city.

BE WELL,

David Moses
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Savannah Harbor Golf Resort & Spa

Address: 1 Resort Dr, Savannah, GA 31421
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Savannah
#9 Luxury Hotel in Savannah
#14 Family Hotel in Savannah
#17 Business Hotel in Savannah
#20 Romantic Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Savannah Harbor Golf Resort & Spa 4*
Official Description (provided by the hotel):
Southern charm meets modern luxury at the Westin Savannah Harbor Golf Resort & Spa, in the heart of the historic Savannah River District. Savannah's premier resort is the prime location; not far from fantastic shopping and nightlife, but removed just enough for tranquility. Enjoy complimentary water ferry service to River Street, renovated guest rooms, meeting rooms and public spaces. The Resort is adjacent to International Trade and Convention Center, 20 min from the airport, 90-second ferry ride to River Street. Be well. Be Westin. ... more   less 
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Also Known As:
Westin Savannah Harbor Golf Hotel Savannah
Westin Savannah Harbor Golf Resort And Spa
Westin Savannah Harbor Hotel
Westin Savannah Harbor Resort
Savannah Westin

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