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“First time at a Weston and last.” 4 of 5 stars
Review of Westin Savannah Harbor Golf Resort & Spa

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Westin Savannah Harbor Golf Resort & Spa
4.0 of 5 Resort   |   1 Resort Dr, Savannah, GA 31421   |  
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Breakfast for 2 Included
Ranked #26 of 112 Hotels in Savannah
GreenLeadersPlatinum level
Birmingham, Alabama
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“First time at a Weston and last.”
4 of 5 stars Reviewed March 26, 2013 via mobile

The hotel looks amazing at a distance. BUT... you are at the mercy of water taxis to get to anything.The view is no greater than any other hotel in town. The "spa " is 1/2 mile away in another building. The staff was very polite while telling me that they had given my reserved room to someone else. While it was the end of March the pool was filthy. From a distance this hotel looks like a castle paradise, but it's no better than most hotels in the area and much less than the more convenient ones.I believe that my experience may have been a fluke, but on your honeymoon I would have liked to have at least had them act concerned about failing to honor my reservation.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, March 29, 2013
Thank you for sharing your comments. I apologize for the circumstances surrounding your recent stay. It is always our goal to exeed our guests expecations and appreciate hearing when we fall short so that we may grow and improve as a Resort. I have shared your comments with my management team to use for corrective measures. I do hope that you will visit again in the future and allow us an opportunity to properly serve you.
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1,071 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (378)
Date | Rating
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English first
Holland, Massachusetts
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 25, 2013 via mobile

Friendly staff, spacious room and enjoyed the restaurant. My husband played golf while I hit the spa. The spa was top-notch. The free water ferry is convenient and just takes a little planning to coordinate. It is a little odd that their exercise room is in a different building, but they shuttle you on-demand. Great river views from our room. Loved that they had plenty of plug-ins to handle all of my gadgets.

Stayed March 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, March 26, 2013
Thank you for sharing your comments. We are happy to hear how much you enjoyed your recent stay with us and appreciate your kind words about our staff and hotel. Please visit with again when travels bring you back this way.
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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 24, 2013 via mobile

This is the best view ever. We had the same hotel last year for the Savannah Music Festival. The bed is "heavenly", the view is fantastic. Accommodating staff, and superb food. The Westin will always have my business! I am looking forward to yet another Savannah Music Festival!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, March 26, 2013
Thank you for sharing such a wonderful review. We are pleased to hear such a wonderful review and look forward to seeing you next year!
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Jacksonville Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2013

Nice place, attentive staff, and comfortable rooms. The views are great as well. The only down side is that the spa and workout facility are a shuttle ride away (only a few minutes, but nonetheless...) from the hotel. A convenient water shuttle take you back and fort from the hotel to downtown Savannah, and it's free.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, March 26, 2013
Thank you for choosing to stay with us. We appreciate the compliments surrounding your recent stay and your feedback about our Westin Workout and Heavenly Spa location. We hope to have the opportunity to welcome you back should travels bring you back to Savannah.
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Asheville, NC
Top Contributor
330 reviews 330 reviews
44 hotel reviews
Reviews in 69 cities Reviews in 69 cities
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed March 20, 2013 via mobile

arrived at 3:10 and was told my room wasn't ready. Waited until almost 4:00 for room. Checked in and came right back down to go to fitness center. Had to wait for car to be brought up. Went to work out and fitness center is tiny. Two of each piece of equipment in a hotel with several hundred rooms is not enough. Went to dinner at Aqua and stood at hostess stand waiting. Next morning had to wait for valet. Seemed like hotel is understaffed.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, March 26, 2013
Thank you for your comments. It is our goal to exceed our guests expectations and appreciate you bringing our shortcomings to our attention so that we can use them towards making improvements. We hope that you will allow us another opportunity in the future to properly serve you and that you would find a marked improvement in these areas.
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Columbus, Ohio
Top Contributor
139 reviews 139 reviews
44 hotel reviews
Reviews in 64 cities Reviews in 64 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 20, 2013

We booked this hotel on priceline under express deals, not knowing where we would be. So surprised to be here at a good rate! It is across the river from river street but there is a complimentary water taxi to take you back and forth. The hotel is very nice, clean and comfortable! Self or valet parking.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, March 26, 2013
Thank you for your review and for sharing such nice compliments about our Resort. We hope to see you again on your next visit to Savannah!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2013

The view from our room, looking out on the Savannah River and the Riverfront was lovely and worth the extra charge. Our room was comfortable, but the lobby and common areas were uncomfortably cold; too cold to sit and relax while my husband attended meetings. It was February and quite chilly outside, so some heat would have been very nice.

My husband and I were fortunate to have Zach for our waiter three times during our stay. He was very personable without being intrusive, knowledge about the menu items and the wine; a real asset for the Westin.

Room Tip: If you will be spending time in your room and/or enjoy beautiful sunsets, pay the extra for a river...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, March 26, 2013
Thank you for taking the time to share your comments. I am pleased to hear how much you enjoyed your recent stay and apologize for the cold weather. I appreciate your compliments about Zach and will make sure to let him know your kind words. He does such a great job and we truly are proud to have him on our team. We hope to see you again when you visit Savannah in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Savannah Harbor Golf Resort & Spa

Address: 1 Resort Dr, Savannah, GA 31421
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Savannah
#9 Luxury Hotel in Savannah
#18 Family Hotel in Savannah
#19 Romantic Hotel in Savannah
#20 Business Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Savannah Harbor Golf Resort & Spa 4*
Number of rooms: 403
Official Description (provided by the hotel):
Southern charm meets modern luxury at the Westin Savannah Harbor Golf Resort & Spa, in the heart of the historic Savannah River District. Savannah's premier resort is the prime location; not far from fantastic shopping and nightlife, but removed just enough for tranquility. Enjoy complimentary water ferry service to River Street, renovated guest rooms, meeting rooms and public spaces. The Resort is adjacent to International Trade and Convention Center, 20 min from the airport, 90-second ferry ride to River Street. Be well. Be Westin. ... more   less 
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Also Known As:
Westin Savannah Harbor Golf Resort And Spa
Westin Savannah Harbor Golf Hotel Savannah
Westin Savannah Harbor Hotel
Westin Savannah Harbor Resort
Savannah Westin

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