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“Excellent stay” 4 of 5 stars
Review of Westin Savannah Harbor Golf Resort & Spa

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Westin Savannah Harbor Golf Resort & Spa
4.0 of 5 Resort   |   1 Resort Dr, Savannah, GA 31421   |  
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Breakfast for 2 Included
Ranked #28 of 112 Hotels in Savannah
GreenLeadersPlatinum level
West Warwick, Rhode Island
Top Contributor
70 reviews 70 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
“Excellent stay”
4 of 5 stars Reviewed January 11, 2013 via mobile

Here for a conference. Westin standard comfortable and well appointed room with a stunning view of Savannah Harbor and historic river street. The restaurant and bar are a bit high in price, but expected in any city. Getting to town via a the free ferry was not a hassle--they run every 10-20 minutes. The catering for the conference was the best I have experienced. Went for a walk around the gold course, to the spa, gym and tennis courts--took full advantage of the 'resort' amenities. Would stay here again, conference or not.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, January 24, 2013
Thank you for sharing your comments with us. I am pleased to hear how well your conference went and appreciate your compliments about our catering department. I am also glad to know you were able to enjoy our Resort and amenities we offer. We hope to have the opportunity to welcome you back in the future.
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1,104 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (388)
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English first
Bryan, Texas
Top Contributor
87 reviews 87 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 11, 2013

Staying here for business and I always got excellent service from the staff, whether it was in the shop, room service or front desk. The hotel also had great views and close to the historical district. The rooms were quiet, clean and comfortable. The only thing I can't rate well is the restaurant, which was impossibly slow.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, January 24, 2013
Thank you for such a wonderful review. I appreciate hearing compliments as well as concerns and always share our guests feedback with my management team. It is important to let our staff know when they have done a great job, as well as when they need to make improvements. We hope that should travels bring you back this way, we will have the opportunity to welcome you back to our Resort.
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Columbia, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2013

Spent New Years eve at this location and it was very nice....as always. The staff was very pleasant and the check in was quick. Check out was slower than ususal as there was only one person there and 6 people in line. The hotel was decorated nicely for the holidays and the fireworks were amazing. Parking is a little high at 18.00 self parking and you have to walk a ways if you park late. Great place to stay if you are using points. If not get on that SPG.com website and start earning your points. It's a great program and the Westin does a great job of making Preferred members feel special! Points rack up quickly and free rooms are a great benefit for paying your bills on time. Enjoy!

Room Tip: Choose a room on the river. Nice views.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, January 24, 2013
I am happy to hear you were able to celebrate New Year's Eve with us. I appreciate your kind words about our resort and staff. We value you as a Starwood Preferred Guest and are glad you are able to enjoy our program. We look forward to seeing you and welcoming you back on your return visits!
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Milwaukee, Wisconsin
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed January 9, 2013

Was there close to the holidays...decorated beautiful, gingerbread house competition, very charming and welcoming. There were no lines at check in and the staff was kind. Information desk available for activities. The ammenities were nice, and taking the ferry was a wonderful experience! Savannah is a great place to visit and it takes you back to a time of true Southern charm and hospitality. The brick roads, etc....such character. It was great to be on the river and watch the barges go by. We requested a room that faced the river...other options are the golf course, etc.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, January 10, 2013
Thank you for sharing such nice comments about your recent stay. I am happy to hear you were able to enjoy some of the wonderful decorations and events we offer during the holiday season. We hope that you will have the opportunity to return and visit again in the future.
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Mason, Ohio
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 9, 2013

We came to this hotel with high expectations and were disappointed. We came on Saturday night and there was NOBODY at the lobby to check us inn. We were just standing there feeling lost for about 10 minutes when the girl came and got our reservation, she literally spent 2 minutes with us , did not give us any information about the hotel. The main restaurant is very pricy so we went to the lounge. It looked there like the employees were involved in their own conversation and it took them about 30 minutes to get us our salads. They all looked like they were taking a break, moving slow, messy hair, not really fresh shirts. In the morning we were shocked by the price of breakfast $40 per person, Crazy!!!!!! You can have breakfast at the lounge, but it was not that good and again took way too long.
They charge you $20 resort fee even if you do not use the resort part of the hotel, they charge you about $20 for parking even though they have their own huge parking lot.
The hotel is trying to charge you for every little thing but they do not really offer you that much.

And I have to mention it, whose brilliant idea was to build this monster right in front of Savannah downtown? The building looks so out of place. It is a shame that it was ever built.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, January 10, 2013
Thank you for sharing your comments surrounding your recent stay. We do appreciate hearing all types of feedback so that we can use it to help us improve as a Resort. I apologize for the issues you faced and will share your comments with my management team. It doesn't seem that you enjoyed your visit with us, and we do apologize that it was not what you were looking for. Once again, thank you for taking the time to share your comments; they are appreciated and put to good use.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 6, 2013

My wife and I stayed at the Westin awhile back the plae was very charming and welcoming for such a large hotel. There were no lines at check-in which made it an easy eperienece the front desk staff were kind but they could of been more informative about the different amenities of the hotel. Upon arriving to our room we were greated by an amazing view of historic disrict of Savannah and a lare frighter passing by via the savannah river.

Make sure to take the ferry boat over to the historic district its free!

One other disavatage of the property is that its on its own island that makes for a expencive short taxi ride or just a couple etra minutes to get places.

Room Tip: Ask for a high floor facing DT Savannah.
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, January 9, 2013
Thank you for choosing to stay at The Westin Savannah Harbor for your recent visit and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future should travels bring you back this way.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 5, 2013

It was only one young woman at the front desk who we had problems. However, it marred our stay from the check-in and we had difficulties with her everyday of our 4 day stay. The rest of the staff were terrific - the valets, housekeeping and bellmen - all great!

The property is very nice, typical Westin. The outdoor pool and hot tub were heated and in service. There was a tent type of deal set up with a pool table, foosball and table tennis. The kids enjoyed hanging out there.

There is a ferry every 30 or 20 minutes across the river to Savannah. Note that the hotel is not really in Savannah.

Pass on the restaurant. Much better and less expensive food across the river.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinSav, Mark Spadoni, General Manager at Westin Savannah Harbor Golf Resort & Spa, responded to this review, January 9, 2013
Thank you for taking the time to share your comments. I appreciate you choosing The Westin Savannah for your recent stay. I apologize for the issues you encountered with our Front Desk and have shared your comments with my Director of Front Office to use towards taking corrective action and to use towards making improvements. We are proud to offer exceptional customer service to all of our guests, and appreciate hearing when we fall short of our goal so that we may improve as a Resort. We hope that you will visit us again when travels bring you this way, and experience a true Westin experience that you deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Savannah Harbor Golf Resort & Spa

Address: 1 Resort Dr, Savannah, GA 31421
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Savannah
#9 Luxury Hotel in Savannah
#18 Family Hotel in Savannah
#18 Romantic Hotel in Savannah
#21 Business Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Savannah Harbor Golf Resort & Spa 4*
Number of rooms: 403
Official Description (provided by the hotel):
Southern charm meets modern luxury at the Westin Savannah Harbor Golf Resort & Spa, in the heart of the historic Savannah River District. Savannah's premier resort is the prime location; not far from fantastic shopping and nightlife, but removed just enough for tranquility. Enjoy complimentary water ferry service to River Street, renovated guest rooms, meeting rooms and public spaces. The Resort is adjacent to International Trade and Convention Center, 20 min from the airport, 90-second ferry ride to River Street. Be well. Be Westin. ... more   less 
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Also Known As:
Westin Savannah Harbor Golf Resort And Spa
Westin Savannah Harbor Golf Hotel Savannah
Westin Savannah Harbor Hotel
Westin Savannah Harbor Resort
Savannah Westin

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