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“Awesome Place” 5 of 5 stars
Review of Embassy Suites Savannah Airport

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Embassy Suites Savannah Airport
3.5 of 5 Hotel   |   145 West Mulberry Boulevard, Exit 104 Off I -95, Savannah, GA 31322   |  
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Ranked #10 of 112 hotels in Savannah
Sarasota, Florida
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
“Awesome Place”
5 of 5 stars Reviewed May 20, 2011

The hotel, the room, breakfast, manager's reception, staff were all a cut above. Two of the breakfast chefs that worked together were so service oriented. When asked for special requests they were done without hesitation & with a smile while engaging in small talk as well asking folks how their day is going so far. Adam was great at the manager's reception (nightly)...free drinks & snacks. The business center looked well equipped altho I did not use it.. The hotel was a short drive to Savannah for sight seeing.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gauthamshetty, General Manager at Embassy Suites Savannah Airport, responded to this review, May 23, 2011
Dear Valued Guest,
Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels.
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657 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Alabama
Top Contributor
114 reviews 114 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 15, 2011

This is a very clean and crisp new Embassy suite hotel. The staff we interacted with were friendly and helpful and the Manager's reception and B'fast are always a hit. The room was spacious, new, and clean. The beds were comfortable and the bathroom large. I accidently left around one hundred dollars in cash on night stand in the morning and it was still there that night when I returned, foolish me and honest housekeeper. The only neg., and it needs some attention, is the room is equipt. with the motion thermostats. When you go to sleep and quit moving about the room the thermostat allows the AC to throttle down, you wake up hot.

Room Tip: Ask to have your thermostat adjusted
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  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gauthamshetty, General Manager at Embassy Suites Savannah Airport, responded to this review, May 17, 2011
Dear Andy,
We are delighted that you enjoyed your stay with us and we greatly appreciate your detailed review especially our cleanliness and the friendliness of our staff which we especially strive to excel our guest expectations. I especially would like to thank you for letting us know of the thermostat issue you encountered and would like to assure you that we will look into the problem which has occured in your particular room. Looking forward to your next visit to Savannah and your stay at our hotel.

Regards

Gautham Shetty
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Connecticut
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 1, 2011 via mobile

What a great place to stay that is close to the airport and not too far from downtown Savannah. My husband and I stayed here for three nights. No complaints at all! We will definitely recommend and will stay here again when we go back to Savannah.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gauthamshetty, General Manager at Embassy Suites Savannah Airport, responded to this review, May 5, 2011
Dear Valued Guest,
We are absolutely thrilled that you had a fantastic stay at our hotel and we thank you for taking the time to let us know about it. It is my pleasure to share your wondeful experience at our hotel with all our staff members. Thank you once again and we certainly appreciate you recommending our hotel to all your friends. We look forward to your future stay with us.

Sincerely

Gautham Shetty
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Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 30, 2011

I wanted to have dinner at Paula Deen's restaurant for Good Friday weekend as well as go on a sightseeing tour. We decided to plan a stay at the Embassy Suites after looking at various hotels in the Historic District and Midtown. We checked in on Friday, April 22nd at around 4:10pm. The hotel is near many well-known restaurants such as Zaxby's and businesses such as Home Depot. The decor is beautiful, modern with warm earthy colors. The suite was spacious (like a little condo), modern, clean, comfortable and relaxing. That evening, we went to the Manager's Reception at 5:30 and had a couple of drinks, cheese & crackers, and chips & salsa.

One of the main reasons we picked this hotel is because it's brand new and has an indoor pool/whirlpool. We took the kids (ages 7 & 1) to the pool and had a great time in the whirlpool and pool for over two hours.

Saturday morning, we went to the complimentary breakfast around 9:30. The line wasn't long at all. The cooked-to-order omelets were delicious, the fruit was sweet & fresh, and the bacon was lean and crispy. The pancakes were not good. They tasted watered down and bland.

All in all, it was a good hotel experience, and I am glad that Embassy Suites are revitalizing their hotel chain. I would recommend this hotel to anyone that likes comfort, space and convenience.

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debra_momon, Manager at Embassy Suites Savannah Airport, responded to this review, May 18, 2011
Dear Guest;

First let me thank you for your recent stay with us. It was a pleasure. We pride ourselves in listening to what our customers have to say. We appreciate you taking the time to let us know how you stay was. This information will be shared with our entire staff. We look forward to your next visit.

Sincerely,

Debra L. Momon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 25, 2011

The Embassy Suites in Pooler (just outside of Savannah, GA) was fantastic! We were only there for one night, but the location was almost directly between Savannah and Hilton Head, which meant we got to sample both places. The hotel itself is massive, beautiful and (apparently) brand new, and we were comfortable within moments of walking into the grand lobby.

The room was huge, with a large couch and two queen-sized beds, and one of those bathrooms with two doors that are sort of annoying but also kind of nice. There were two televisions, a bar with its own sink, a table, and enough pull-out couches and footstools for any company you might have in the room.

Breakfast was outstanding. I had grits and about 12 pieces of bacon. Excellent!

Room Tip: I bet all the rooms are excellent!
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  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debra_momon, Manager at Embassy Suites Savannah Airport, responded to this review, May 18, 2011
Dear Sarita;

Thanks for taking the time out of your busy schedule to let us know how much you enjoyed your stay with us. Comments like yours motivate us to strive even harder to give the best service possible. We invite you to make us your home away from home. Looking forward to your next visit. Hope to see you soon.

Sincerely,

Debra L. Momon
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Avon, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2011

We stayed here for one night on our way to Florida and enjoyed our stay. I really like having a separate bedroom in case someone wants to go to sleep and the beds were very comfortable. I usually cannot sleep well in a hotel but I slept pretty good. The suite was roomy and comfortable. We also enjoyed the breakfast in the morning. I would recommend this hotel.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debra_momon, Manager at Embassy Suites Savannah Airport, responded to this review, May 18, 2011
Dear Debi;

We start our morning by reading responses from our guest. It is always a pleasure to hear ear that our guest have enjoyed their stay with us. We appreciate you taking the time to let us know how we are doing, as compl;ete satisfaction is our goal at Embassy Suites. We look forward to your next visit.

Sincerely,

Debra L. Momon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Titusville, Florida
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 26, 2011

The stay was nice and the hotel was outstanding. The overall service was good except for the manager who was not very people friendly, did not know how to talk to people and was very rude. The house cleaning staff was awesome they were very friendly and eager to help or give you the extra mile if you needed it. The facility itself was great. The food at the caffee was very nice and well priced. Breakfast was good with a large variety but please dont expect to take any of your breakfast to your room because it is against policy. I had to throw away two full trays of food because my wife and I wanted to eat in the room and staff refused and became beligerant with me. Overall the stay was great. We were their for St Patricks Day and there were minimal drunks around the hotel and there was a shuttle to downtown Savannah for $15 a person Cab ride was 40 for two on the way back.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debra_momon, Manager at Embassy Suites Savannah Airport, responded to this review, May 18, 2011
Dear Guest;

We are delighted that you have taken the time to let us know about your stay with us. Each one of your concerns has been noted and will be addressed with our employees and staff. We extend the invitation to give us another chance to make a first impression, as complete guest satisfaction is our goal at Embassy Suites. We look forward to your next visit.

Sincerely,

Debra L. Momon, AGM
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Additional Information about Embassy Suites Savannah Airport

Address: 145 West Mulberry Boulevard, Exit 104 Off I -95, Savannah, GA 31322
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Savannah
#5 Business Hotel in Savannah
#6 Romantic Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Savannah Airport 3.5*
Official Description (provided by the hotel):
We are proud to be the only Embassy Suites in Savannah, Georgia. For our guests who are looking for a centrally located property with plenty of bells and whistles, but not at the bells & whistles price, we are here to serve you. We offer the complimentary cooked-to-order breakfast that you know and love at Embassy Suites, as well as the evening Manager’s Reception, and complimentary high-speed internet. Additionally, our casual 145 Mulberry Café is open for lunch and dinner, and serves fresh entrees, sandwiches and salads, many of which are prepared for our on-the-go travelers.Our guests will surely enjoy the spacious 2 room suites, designed with 2 bathroom entrances. A standard not found at most other hotels; our guestrooms feature kitchenette centers with bar sinks, microwaves, and mini-refrigerators. The well laid-out floor plan of our guestrooms encourages the business traveler to maximize their workspace with a large work desk and ergonomic chair. A flat-screen TV in both the bedroom and living areas provide the at-home convenience for the leisure travelers as well. ... more   less 
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Also Known As:
Embassy Suites Savannah Airport Hotel Savannah

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