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“Great Experience” 5 of 5 stars
Review of Hampton Inn & Suites Savannah Midtown

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Hampton Inn & Suites Savannah Midtown
2.5 of 5 Hotel   |   20 Johnston Street, Savannah, GA 31405   |  
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Ranked #11 of 112 hotels in Savannah
United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great Experience”
5 of 5 stars Reviewed June 21, 2013

I really loved staying at this hotel. The rooms were great and so was the staff. I also used the exercise room during my stay and it was more than adequate I do plan to visit Savannah again in the future and I will stay at this same hotel whenever I visit. No complaints at all.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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535 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Charlotte, North Carolina
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 20, 2013

We stayed at this hotel June 16th and arrived back home today. The hotel was a good value for my family. We had two queen beds (felt like a full for some reason), but that was no big deal. I looked at trip advisor first before booking and saw a lot of comments about stains on the carpet. There were stains on the carpet in our room, but it wasn't bothersome. I noticed that the hotel is starting to have wear and tear, but it really isn't a big deal. The hotel over all is very clean. The housekeepers do a great job. Our room even smelled good when we walked in. I wasn't sure if something was sprayed or if it was cleaning products. It didn't have that "hotel" smell. We didn't have a refrigerator or microwave in our room. So glad I thought to bring the cooler. No vending machines were located on our floor where the ice maker was, but the hotel has the market pantry by the front desk. There is a microwave downstairs in the lobby as well as hot coffee, hot water, tea bags, and hot chocolate packets.

The hot breakfast was decent. I didn't care for the waffles or turkey sausage, but the other items were tasty. Muffins, danish, fruit, cereal, omelettes (one day cheese, next day western)

We stayed on the 6th floor at the very end of the hall. For the most part we could only hear people in the hall or when we passed by someone's room. When someone let their door slam the headboard always shook. That was the only thing I can think of that was annoying. The drive to downtown didn't bother me. It wasn't too far and was easy to get to. Lots of places to eat and shop near the hotel. There is a shopping mall nearby with some decent stores. A Fresh Market, William's Sonoma as well as other shops are very close to the hotel. Savannah brochures located across from the elevators.

Room Tip: Choose a room on the 6th floor at the very end of the hall away from ice maker and elevators.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed June 19, 2013

Besides meat in the eggs and the waffle mix tasting like dish soap, I had a wonderful experience. Linens were clean, internet and TV worked, bathroom was clean, room temp was comfy and staff was friendly and helpful. I couldn't ask for more in a hotel stay.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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GM_HIS_Midtown, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review, July 3, 2013
Thank you for leaving your review. While we are pleased to hear that you enjoyed your room and our staff, we are deeply sorry to hear about your experience with our breakfast. While I can assure you we do not intentionally serve meat in our eggs every so often utensils on the buffet can get mixed and food inadvertently ends up in the wrong place. We have notified our Food and Beverage Director to ensure the staff keeps close watch over the food in the buffet.
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Myrtle Beach, SC, United States
1 review
5 of 5 stars Reviewed June 17, 2013

Our most recent prior stay was at the Hampton Inn in Myrtle Beach, SC and it was a very nice surprise to see how Hampton Inn has changed from an OK hotel in the mid 90's to what we consider a Four Star now. We were glad to see a Gideon Bible in our room at your Hotel, as well. Thanks, with Joyful and Continuous Blessings,

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 15, 2013 via mobile

This hotel was very clean and the room was spacious. Nice pool area and lots of room to sit at the courtesy breakfast. The only 2 complaints are really more if an issue with all Hilton hotels: 1). The queen beds seem significantly smaller than the queen I have at home and aren't very comfortable. 2). If reservations are for 4 people, why only provide 3 sets of towels?

  • Stayed June 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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GM_HIS_Midtown, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review, July 3, 2013
Thank you for staying with us at the Hampton Inn & Suites Savannah Midtown and for leaving your feedback. Although you mentioned your complaints were regarding Hilton hotels in general we wanted to let you know that the queen beds at our Hampton Inn & Suites Savannah Midtown are Serta Perfect Sleepers and are a standard Queen size (60x80).

Regarding the towels, or lack thereof, as housekeepers clean the rooms they do not necessarily know how many people will be checked into that room later in the day. Our double rooms are often booked for 2-3 people, as well as groups of 4, so 3 towels is essentially a median number of towels. Should a group of 4 be checked into a double room with 3 towels we are always happy to provide more upon request. We hope that you will continue to frequent Hilton hotels and if you’re ever in need of a room in Savannah that we will be able to host you at our Hampton Inn & Suites Savannah Midtown. Thank you for leaving your feedback.
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Savannah, Georgia
1 review
5 of 5 stars Reviewed June 11, 2013

Very helpful and professional service from Mr. Bruce Kimble, when business center computer experienced difficulty with connection. He was successful in restoring the connection in a very sort period of time. Thanks Mr. Kimble.

Very friendly and sincere staff all around. Will certainly try to stay here and make The Hampton Inn my first choice when the travel opportunity arises again.

Ray Anthony Brown

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 11, 2013

This is a really clean, attractive hotel in a great location off the main roads. I love Hampton Inns and stay in them as often as I can. Clean, nice amenities, really nice properties. I really like this hotel and wish i had a better experience, but it was just noisy! The doors are the kind that slam shut if you don't deliberately close them. I went to bed around 11 and heard nothing but doors slamming on my floor all...night...long...two nights in a row. I was far from the elevators and also had a lot of children running down halls, adults yelling down halls late into the night. I'm not sure that is something the hotel can control, but the doors can definitely be corrected. The breakfast is the usual fare and was busy and crowded. Lots of free parking, overall solid property, but the noise was just rediculous. Didn't really have much contact with the staff, but check in was pretty painless. For the money, i would just stay downtown.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HIS_Midtown, General Manager at Hampton Inn & Suites Savannah Midtown, responded to this review, June 28, 2013
Thank you for leaving your review of our Hampton Inn & Suites. We do apologize for the excess noise you experienced from other guests and the guest room doors. Because of your comments, we checked our guestroom doors and recognized that a few of them needed to be tightened which prevents them from slamming. We have since fixed those doors. Thank you again for your review.
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Additional Information about Hampton Inn & Suites Savannah Midtown

Address: 20 Johnston Street, Savannah, GA 31405
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Savannah
#11 Family Hotel in Savannah
#12 Romantic Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Savannah Midtown 2.5*
Reservation Options:
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Also Known As:
Hampton Inn And Suites Savannah Midtown
Hampton Inn & Suites Savannah Midtown Hotel Savannah

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