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“Great Hotel, Weak Staff” 3 of 5 stars
Review of The Bohemian Hotel Savannah Riverfront, Autograph Collection

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The Bohemian Hotel Savannah Riverfront, Autograph Collection
4.0 of 5 Hotel   |   102 West Bay St, Savannah, GA 31401 (Downtown)   |  
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FREE Wi-Fi
Ranked #21 of 113 Hotels in Savannah
Certificate of Excellence 2014
Los Angeles, California
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
“Great Hotel, Weak Staff”
3 of 5 stars Reviewed yesterday NEW

Wonderful hotel, strangely inadequate service over the two nights we were there. Lack of follow-through was surprising. It became predictable, almost funny. There WAS a full moon out, so maybe that's the reason. I'm trying to be nice here. Everybody has an off day but this was ridiculous. I won't stay there again.

Room Tip: This is a party hotel so don't get a room right by the elevators.
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  • Stayed May 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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706 reviews from our community

Traveler rating
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    77
    35
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
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  • French first
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  • Portuguese first
  • Spanish first
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English first
Fayetteville, Arkansas
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

Love the decor, location and ambiance. Staff are very friendly. Great central location for both river and city activities, and the small size gives the quaint feeling that is missing in the mega hotels like the Hyatt next door. However, they miss the mark on high end boutique status by not paying attention to the little things - hot tub jets didn't work, even after reporting it, housekeeping left a washcloth in the coffee maker (apparently to dry it out?), they didn't replace the drinking glasses during the whole stay, even after it was clear they were used, etc. Again, these are small things and it is a very nice hotel but for the price and expectation, you expect more. To their credit, upon checking out and mentioning these things, they did make a significant adjustment to my bill but since I was prepared to pay full price, I would have preferred to have the high end boutique amenities.

Room Tip: depends on why you're in Savannah - pay more for a river view but the city view rooms are fine f...
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  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Interesting hotel built down from the street level to the riverfront area. Nice room, different set up for the bathroom with separate shower and toilet on either side of the main bathroom area. Décor is wooden and the hallways are lit low, giving it a bit of a dark feel. Nice view of the street-side - for more, you could have a river view. There is a rooftop bar, again low lit, so hard to read menus and checks, etc. Lovely place to sit on a warm night, but the river is industrial so not too much to look at scenically. The bar and restaurant were on the river front level with a few tables outside as well. Food for breakfast was quite good, excellent service from the morning waitress, no so much from the evening/dinner waitress.

Room Tip: Maybe pay a little more if you want a river view, otherwise the street view is pleasant.
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful Hotel! Great service and river front room was amazing. This hotel will be our go to hotel for our next visit to Savannah. The roof top bar also has an amazing view and is a nice added feature of the hotel. The fried green tomatoes were delicious. Definitely worth checking out!

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, Director of Rooms at The Bohemian Hotel Savannah Riverfront, Autograph Collection, responded to this review, 6 days ago
Dear cmh001,

Thank you for sharing your feedback and I am glad that you experienced such great service. We are relentless in our efforts to ensure you have a perfect stay with us. The fried green tomatoes really are delicious and the next time you may want to try the Kessler Calamari.

Hope to see you again soon,
Jeremy
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Panama City Beach, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean, swanky place in the river with a wonderfully professional and attentive staff. Stefon, the manager, was great along with everyone from valet (Rachel & Chip) to our room keepers and servers as the downstairs restaurants! The location is right in the heart of the riverside walk & the stay is luxurious. The only complaint was that it wasn't very kid friendly; better for a couples weekend away! I wish someone would've suggested that to us. ;)

Stayed April 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, Director of Rooms at The Bohemian Hotel Savannah Riverfront, Autograph Collection, responded to this review, 6 days ago
Hi Melissia P,

Thank you so much for mentioning Rachel and Chip during your wonderful stay with us. We strive to provde that intuitive level of service and hope to have the opportunity in the near future to serve you again.

Sincerely,
Jeremy
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San Diego, California, USA
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The noise from the live band on a Saturday night might as well be in the hall instead of up on the roof. I am in room 607 and I can hear the bass drum pounding through the tv and the air conditioning running. With the tv off I can even hear the singer. Apparently this will go on till 1am. Not sure where in the hotel one could stay to get away from the pounding. So bring ear plugs as a warning.

Other than that, the staff is lovely. Everyone from the valet to the wait staff was awesome. The food at the restaurant was very good. Wine list is just average at bar and restaurant. By the glass choices are extremely limited. The beds are soft but comfortable. In a two bed room seating is limited to a heavy ottoman against a wall and an armless deck chair.

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, Director of Rooms at The Bohemian Hotel Savannah Riverfront, Autograph Collection, responded to this review, 6 days ago
Hello Lydia B,

Thank you for taking the time to share your experience regarding your stay. I do apologize that Rocks on the Roof kept you awake. Typically, rooms on the 6th floor and lower are much quieter.

I am glad to see that you enjoyed our staff and that they provided you with lovely service. We aim to please each and every guest and we work at that relentlessly. We hope to see you again soon and thank you for staying with us.

Sincerely,
Jeremy
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New York, New York, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Bohemian has very nice rooms and very nice staff. While some may enjoy the relatively dark, industrial, rustic modern interior design of the lobby and halls, the rooms make less of a statement. While the rooms are nice, they are nothing to write home about.

However, I travel to and entertain clients in Savannah often and the rooftop bar is one of my first stops for a pre-dinner or after-dinner cocktail. The views are quite stunning and contemporary design of the patio feel more like a reach towards an urban, chic setting than falling into the historic charm which the city of Savannah is so well known for.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy B, Director of Rooms at The Bohemian Hotel Savannah Riverfront, Autograph Collection, responded to this review, 6 days ago
Dear DLewis1128,

Thank you for coming to the Bohemian Hotel Savannah Riverfront and Rocks on the Roof for your pre-dinner cocktails! That is the place to be any night of the week and we are glad you chose us.

We hope you come back to us again soon whenever your travels bring you back to Savannah.

Jeremy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bohemian Hotel Savannah Riverfront, Autograph Collection

Address: 102 West Bay St, Savannah, GA 31401
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #21 of 113 Hotels in Savannah
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Bohemian Hotel Savannah Riverfront, Autograph Collection 4*
Number of rooms: 75
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