We were waiting in the pouring rain for a trolley to pick us up and the staff at the door noticed us in our miserable state. A younger guy came out with an umbrella, offered to let us stay in the lobby while we waited and then covered me with his umbrella, drenching him the process. What Southern hospitality. As soon as we walked in I wished that we had booked at this hotel. The lobby was so funky and different. Loved the location and the views of the river front. I don't know anything else about this place, but if provide the customers with the service that they helped a non customer with-this place will do wonderfully. Thanks again!