Looking for a romantic getaway my husband and I booked two nights in a river view larger/corner king size room in mid-December at The Bohemian. We are Marriott Platinum Rewards members and were very excited to find The Bohemian and The Mansion on Forsyth Park added to the Autograph collection.
Pictures of the corner/larger king on the Marriott website show a nook with a table and chairs or two comfortable lounging chairs. This was important to us as my husband wanted to be able to sit and relax while looking over the river.
Upon arrival we were greeted by the valet who took my key, gave me my ticket and informed me I would need to call 20 minutes before I would need my car. He got a bellman to get my bags and then stood there looking at me, practically with his hand out, obviously expecting a tip.
The bellman and check-in clerk were very friendly and helpful and within a couple of minutes we were escorted to our room on the 3rd floor - which is actually down one floor from the lobby level.
The room was a corner room and initially appeared beautiful and romantic (although I am not a fan of the huge oyster shell chandelier directly over the bed). After the bellman left and we had a moment to look around, we noticed a few things. First, no nook and no comfy chairs. The only seating in the room is the desk chair and a small bench under a window. Second, on one wall are a very large window and a medium-size window - both of which look directly at the concrete side of the Hilton next door. On the other wall is one small window with a view of the window. So our corner river view room has only one small view of the river. The bathroom is enormous and includes a walk-in shower and (unexpectedly) a whirlpool tub with a large window open to the bedroom. The toilet is in its own small room - with a glass door (not much privacy).
We decide to check out the rooftop bar - Rocks on the Rooftop. There is a fire pit, which was surrounded by a group of twenty-somethings. Several tables outside. I would have expected some patio heaters. The views are just okay - the view to the east is blocked by the Hilton. The 9th floor rooftop doesn't offer much of a "city view."
We discussed our expectations vs. the realities of the room we were given and decide to speak to the front desk. The same clerk who checked us in explained that all of the rooms vary slightly and that rooms with a tub do not have a nook or chair. I explained that we were expecting a chair and/or nook basked on the website pictures and description (the Room Type lists a chair and oversize ottoman as one of the room amenities) and also were unhappy with the view. She offered to have another employee show us a different corner room on the opposite end of the building and move us to this room if we found it to be more suitable.
The new room had a nook which contained a large, overstuffed chair/chaise lounge that was much better for our plans and expectations. The river view was better (much less obstructed) and we were also two floors higher, on the fifth floor. The employee who showed us the room didn't really seem to understand why he was showing us the room, so we returned to the lobby to arrange the change of rooms with the original check-in clerk.
**Here is an important note. There are three elevators - two go to all levels (guest rooms, 1st floor restaurant, 4th floor lobby and 9th floor rooftop bar) and one goes only to the 1st, 4th and 9th public areas. The guest room floors can only be accessed by using your room key to select the floor, but bar and restaurant patrons can still share the elevators. When we called the elevator, the first one that arrived contained a couple on their way down from the bar and I saw the young lady climb down from the railing inside the elevator as the door opened and we obviously interrupted their, um, interlude. They seemed annoyed that we had interrupted them. Another elevator arrived from the bar full of drunk fraternity-type guys. Just be forewarned that the bar at this hotel attracts a certain type of patron and there is basically no avoiding them due to the shared elevators.
So, we changed rooms and were generally more pleased with the second room.
A couple of disappointing notes - disappointing due to the expense and perceived luxury of the hotel. The upholstered headboard was dusty. The trim on the top and bottom of one lampshade was coming off. The plantation shutters were dusty. The HVAC unit is extremely noisy. The cable box has a fan that runs continuously. The included WiFi is essentially useless (I could never connect. My husband connected briefly and said it was very slow). Cell phone reception is extremely limited/inconsistent in the hotel rooms (I bounced around between one bar of 4G, a couple bars of Edge and no service at all for our entire stay). Too many lights are attached to a single light switch - one bedside lamp, the chandelier over the bed and the focus lighting on the art are all attached to the same switch and I could not find a way to only use the bedside lamp. No power outlets by the bed.
While the bellman, most of the valets and the hotel reception and bar staff were friendly and helpful, the same valet who greeted us on arrival continued to be a thorn in my side during the rest of our visit.
We called down for our car to go to dinner and we were told it would take 20 minutes. We went to the lobby after 10 minutes. It was raining outside. The valet brought me my key and told me my car was parked "on the other side of those trees," outside of their main drive. So my (disabled) husband and myself to to walk through the rain to get to our car that we had valet parked. I guess I should thank him for saving me money on tips during our stay. When we arrived back after dinner a different valet greeted us at the car with an umbrella and walked us in - needless to say, he got a tip.
So, overall, I would say our stay was just okay. I doubt we will stay at this property again - it just wasn't worth the expense.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for sharing your experiences about your recent stay with us. I am very sorry to hear that you did not totally enjoy your stay with us.
With 75 rooms at our boutique hotel, the uniqueness of every room is difficult to convey in a website picture. Your feedback has been shared with the team. It is comments like yours that help us make the guest experience better and better every day.
We would enjoy the opportunity of serving you again on your next trip to Savannah.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.