I rarely give out 5 stars for any hotel, usually there is something that can be improved upon. I couldn't find anything wrong with this particular hotel, even with a fine toothed comb. Upon being picked up at the airport to check out, everyone was friendly and helpful. The front desk is so helpful, that one day I came in without a reservation, and they were full. They called another hotel close by, and asked if they would honor their rate and booked us a room so we didn't have to drive around!! Customer service is not completely extinct :)
The lobby is new and spacious and everything looks modern. The rooms are great (I've stayed twice and had 2 different styles of rooms, both great) The beds are very comfortable, and sheets and comforters very clean. The pillows are also comfortable. The bathrooms are all clean and everything works well. I even like the smell of their soap and lotion :) Towels were fluffy and clean as well. And free WiFi, that actually works!
The in room coffee is good, single serve cups so you don't have to worry about the cleanliness of the pots or cups!! I love that, and the coffee even tastes good. :)
The free breakfast.... awesome! Lots of choices, hot and cold. Always fresh fruit too. If you are without a car, the hotel van will take you to surrounding restaurants within a mile or so. That was very helpful for getting some dinner.
The pool is nice, very clean, I spent hours there one day and was never bothered. Also, the fitness center has up to date equipment and feels spacious enough that you aren't on top of fellow exercisers :)
I drove here once, and thought I should add, that it is easy to get on and off the highway, as well as extremely close to the airport.