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“Stylish, chic & great location” 5 of 5 stars
Review of Andaz Savannah

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Andaz Savannah
4.0 of 5 Hotel   |   14 Barnard Street, Savannah, GA 31401 (Downtown)   |  
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Ranked #2 of 113 Hotels in Savannah
Certificate of Excellence 2014
Bethany, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Stylish, chic & great location”
5 of 5 stars Reviewed August 1, 2013

Awesome hotel!! It has a beautiful interior and amazing service. This was definitely the nicest hotel I have stayed in and the restaurant was great. Our package included 2 free breakfasts and the buffet was really great. Make sure you ask for the AAA rate of you have it :)

Room Tip: Ask for a good view or the 6th floor !
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this review, August 5, 2013
Brooklynne C, thank you for your visit and review! Please come back soon, Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,789 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (415)
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English first
Pigeon Forge, Tennessee
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2013 via mobile

Visited Savannah with my wife and we had a wonderful time. The Hotel was right downtown where you could walk to anything and everything. The rooms were clean. Comfortable bed, great room service, and the breakfast every morning was really good. Will be back hopefully sooner rather than later.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this review, August 5, 2013
FamilyTraveler201364, thank you for your kind comments. We look forward to that return visit! - Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 31, 2013

I chose the Andaz Savannah based on the reviews on TripAdvisor. While most of the reviews were spot on, I personally had a couple of issues that precluded me from giving a 4/5-star rating.

To start, the hotel has a charm all it's own. The decor was a bit eclectic and a nice deviation from your typical hotel room. We reserved a loft room (bigger than a standard room) and was given a room on the 6th floor facing the pool. The room was spotless and as a special bonus had a little balcony. The hotel is a block away from the waterway and was centrally located to everything we wanted to do.

While checking in, the front desk agent offered turn down services, which we gladly accepted. After returning the first night, we found that we did not receive turn down service, so we let it go. That evening we went to use the shower and found that the shower faucet did not work correctly. The handle would not turn on the hot water, which left us taking cold showers. The next morning upon our departure for the day, I informed the front desk that we did not have hot water because of the broken faucet and they said they would have maintenance fix it. When we returned later that day, I asked the front desk if the shower was fixed and they assured me it was. We went to the room to take showers and low and behold we still did not have a working faucet with hot water...so, it was more cold showers for us.

Upon our check out, the front desk agent asked how our stay was and we told her about the troubles with the shower and also mentioned that we never received the turn down service during our two night stay. The agent seemed less than interested in either of my issues, so I asked to speak a supervisor. When I spoke with her, she gave me a half-hearted apology and eventually offered a credit for valet parking.

The Andaz is a great hotel, minus their service issues. If the front desk staff took more of an interest, it would be an amazing property and worthy of a 5-star rating.

Room Tip: If you're from the Georgia or Florida area, look for a resident rate.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this review, August 5, 2013
SoFLGal-01, thanks for your visit and review! I am sorry for the missing turndown service and the lackluster front desk service. I hope that if you ever return to Savannah that you will contact me directly so I can personally see to the details of your stay. - Matt
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Sydney, New South Wales, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2013

After a long flight from Sydney, this was exactly the hotel we needed. The bed was extremely comfortable, the linens were lovely, and the air con was efficient and quiet. The hotel is very close to the historic district without being in the middle of the party so we could relax and recover before heading out again.
Tip: do not miss out on the truly excellent cocktails that their bartenders make.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this review, August 5, 2013
Jo P, thank you for your visit from so far away! I am glad you enjoyed the hotel and our cocktails. I am sure the bartender told you that our Manhattan won audience favorite in a national competition. Hope to see you back soon, Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dahlonega, Georgia
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 30, 2013

Like everyone else, we were greeted with wine...Our last minute rate for a Saturday night was $289, which quickly inflated to $365, Taxes, fees and parking added up quickly. We found the hotel to be "as advertised". Upscale and modern, the huge bath tub was my wife's favorite thing..We were on the 5th floor facing the square..Now, remembering it was a Saturday night, the square was pretty rowdy up until 4 am....yes 4 am. We were awoken many time by police activity, and "overserved" people cruising the square and honking horns.. We opted to move to the other end of River St for a quieter experience. (see our review for the Holiday Inn Mulberry, historic district.) Perhaps our experience would have been better if we simply "joined the crowd", but there is only so much and so long we could party..LOL We would probably not go back, for the money, you can do better,

Room Tip: Rooms away from square and on upper floors may be more quieter
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this review, August 5, 2013
Alan R, thank you for your visit and thanks for taking the time to do a review. I am sorry the price/value didn't add up for your visit, but I am happy your overall experience was positive. Hope to see you in Savannah again soon, Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 29, 2013

My husband and I stayed at Andaz for our anniversary weekend and had a fabulous time! We were greeted upon check-in with a glass of wine and were informed that we were upgraded to a suite facing the square. The room was clean, modern and had everything we needed. The bed was super comfortable and the bathroom was nice and spacious.

The pool area was very nice, though a little small and there were only 5 chaise lounge chairs for the whole pool area. Instead, there were really cute cabanas that we lounged in, as well as a full service bar. The fire pit was also a really nice feature, as we came back to the hotel after dinner one night and enjoyed drinks and cigars by the pit. I would recommend keeping it open until midnight though, as 10 pm was a little early for it to close down.

We ate the Harvest Table breakfast both mornings, which was delicious. It included fresh fruits, yogurts, toast, and an omelette station.

The hotel was also VERY convenient and close to the river, shopping and tons of restaurants. We didn't use our car at all the whole weekend and enjoyed the central location.

We will definitely recommend this hotel to friends of ours and on our next trip back to Savannah, we'll stay here for sure!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this review, July 31, 2013
Adrienne L, I am so glad that you and your husband enjoyed your stay! We hope to see you back at Andaz Savannah again soon. Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 28, 2013

Picked the Andez based upon trip advisor reviews and it did not disappoint. Our room was beautiful and spotlessly clean. The service was amazing. Our air conditioner was not cooling properly and we called. They immediately took care of it. We also asked for extra towels and that was handled promptly. The location is wonderful and right in the middle of everything. We parked our car when we arrived and did not use it until time to leave. I loved the hallways, the pool and the exercise room. Also was nice to have a filled minibar with complementary sodas and water. When we return to Savannah (and we will) I would stay at the Andez without question. I would have to put it on the same level of service as the Ritz Carlton without the price. Stay here and I guarantee that you will not be sorry. Thank you Andez for a wonderful stay.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt G, General Manager at Andaz Savannah, responded to this review, July 31, 2013
shelby0408, thank you for the nice review and thanks for choosing Andaz Savannah, come back soon! - Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Andaz Savannah

Address: 14 Barnard Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Savannah
#2 Luxury Hotel in Savannah
#3 Family Hotel in Savannah
#4 Business Hotel in Savannah
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Andaz Savannah 4*
Number of rooms: 151
Official Description (provided by the hotel):
Savannah, Georgia has a whole new hotel experience. With its artful decor, relaxed urban vibe and new South sophistication, Andaz Savannah offers a bold new sleek style and a sophisticated attitude to historic Savannah. Experience a fashionable urban escape across from Ellis Square shopping, nightlife and entertainment at Andaz Savannah.When you're ready to get down to relaxation, our 151 ultra-modern guestrooms and suites are sanctuaries of calming repose. Each of our Savannah, Georgia hotel rooms feature sophisticated textures, a modern color palette, large windows, and surprising decor elements, resulting in a stylish haven of city-chic comfort. Delight in thoughtful in-room details such as king-sized beds cloaked in fine linens, walk-in showers and 42" flat screen televisions - details which make Andaz the most captivating of Savannah, Georgia hotels.For the very best in in Savannah dining, join us for dinner at 22 Square. Our very own "Market to Table" restaurant will delight our guests in the local flavor of the city. Our Chef has gone to great lengths to source out ingredients from local farmers and producers to ensure seasonality and freshness. Our bar at 22 Square takes you back to the "Art of the Cocktail" with hand-crafted cocktails made from fresh fruit juices,homemade syrups and tonics and artisanal liquors. ... more   less 
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Also Known As:
Avia Savannah Hotel Savannah
Avia Hotel Savannah
Savannah Avia Hotel

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