Thought we had a good hotel stay until 3 days later and we notice an additional biling charge on our credit card for $50.00. Been in contact with manager and general manager who first stated we took 2 pillows & the bag the blanket from the closet had been in. When I stated that we had our own pillows and blankets in our car - which was loaded to the brim heading for Florida - they changed their story and said that we swapped out 2 of their pillows - Trash !! Funny how their story changed to accomodate them making an additional $50 off of unbeknownst travelers of their practices. BEWARE. If I were gonna be charged $50 - sure wish I had the pillows to show it ! General manager said she trusted her housekeeping staff and basically said I was the liar. Will NEVER stay at a Country Inn & Suites again - and will begin the practice to make sure I have management check my room each time now before I check out to ensure I'm not getting charged for anything extra.
- Official Description (provided by the hotel):
- Brand new property located by the Savannah Airport and less than 8 miles away from the Historic District. We offer Standard room accommodations, Studio Suites, and 1 bedroom Executive Suites. Handicap accessible rooms are available upon request. Our entire property is smoke free as well as a pet free establishment. We have a complimentary hot breakfast plus your basic continental. We have a guest laundry and fitness area with an indoor pool and hut tub, and a snack shop for our guest convenience. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn And Suites Savannah Airport
- Country Inn & Suites Savannah Airport Hotel Savannah
- Savannah Country Inn