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“Great Stay” 5 of 5 stars
Review of Wingate by Wyndham Savannah Airport

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Wingate by Wyndham Savannah Airport
3.0 of 5 Hotel   |   50 Sylvester C. Formey Drive, Savannah, GA 31408   |  
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Ranked #34 of 112 hotels in Savannah
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531 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Atlanta, Georgia, United States
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 4, 2012

This was a nice looking property when we arrived although a bit hard to find using our GPS since the street it is on apparently is new and the only address on it is the hotels. It has a nice view of the golf course and its lake on the back side of the hotel. Keep in mind there is only one way in and out of the parking lot and when it is full, it would be difficult for larger vehicles (i.e. pickup trucks with trailers or RV's) to turn around.

Now to the hotel in general:

There was mold growing on the tile in the shower/tub area that was blatantly obvious. There is NO good reason it should have been there since it was black on a white caulk background. The vent fan in the bathroom was extremely noisy and don't leave your soap bar in the un-drained soap dish in the shower--it collects water quickly and the soap melts almost as fast. The pantry was well stocked but the "cold drinks" were too warm and the frozen food freezer needs defrosting so you can access the meals hidden under the ice cream bars. We pulled some up to the top so the next visitors would see they had some choices other than junk food before we left.

The breakfast in the morning was diverse for "cold" items like fruits (bananas, apples, oranges), packaged cereals, and muffins, but the waffle mix produced watery/separated solutions that stuck to the waffle iron, the scrambled eggs were terrible with an almost plastic texture to them--and over-salted to boot, the sausage gravy was bland and the sausage patties were overly greasy. The quality of these items and the danishes, milk, muffins and biscuits attested to their overall inexpensive costs to the hotel. Makes one wonder if the staff actually tasted these foods before ordering/serving them or if someone is getting a kickback from the vendor. I've had better food in hospitals than what they served here.

Our room itself was pretty nice. The beds were comfortable with lots of pillows, but don't get excited thinking there was a variety of firmness to choose from like in most hotels with a lot of pillows on the bed. They were all pretty much soft. At least the carpet looked clean in the rooms and hallways. The walls are a little too thinly insulated against sound from adjacent rooms for my taste if you are going to allow barking dogs in the place. The thumps on the floor above reverberate nicely though and make you wonder if they might be joining you soon in your room.

This much I do have to give them; not sure if it was just the Southern Hospitality the Deep South is known for or the specific efforts of the HR department, but the Staff was extremely nice and polite. The calls to Maintenance to fix the snow on every tv channel were quickly answered b both times it occurred and everyone greeted you with a smile and a "Hello" most of the time. It was their friendliness, especially Erica's at check-in, that keeps me from rating this hotel as "Terrible"...well that and the fact it was so nice looking inside.

Room Tip: Get the top floor facing the golf course in order to get the best sleep/view. Indoor hot tub but ou...
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan S, General Manager at Wingate by Wyndham Savannah Airport, responded to this review, November 7, 2012
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 9125441180.


Sincerely,
Susan Steinhauser
General Manager
Wingate By Wyndham Savannah Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LAGRANGE
1 review
5 of 5 stars Reviewed November 2, 2012

The stay was great and the location was also. The HBO channels wasn't working nor the telephone in the room. Reported the problem to staff and the problem was resolved the next day. If I return to Savannah I will stay at this Wingate again! Enjoyed my stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Savannah Airport

Address: 50 Sylvester C. Formey Drive, Savannah, GA 31408
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Savannah
#20 Family Hotel in Savannah
#29 Romantic Hotel in Savannah
#29 Business Hotel in Savannah
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wingate by Wyndham Savannah Airport 3*
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Also Known As:
Wingate By Wyndham Savannah Airport Hotel Savannah
Wingate Savannah Airport
Wyndham Savannah
Savannah Wyndham

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