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“Needs to come up to 5* Standards!” 3 of 5 stars
Review of Nemacolin Woodlands Resort & Spa

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Nemacolin Woodlands Resort & Spa
4.0 of 5 Resort   |   1001 LaFayette Drive, Farmington, PA 15437   |  
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Ranked #1 of 4 Hotels in Farmington
Certificate of Excellence 2014
PA
Top Contributor
78 reviews 78 reviews
11 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
“Needs to come up to 5* Standards!”
3 of 5 stars Reviewed August 2, 2009

I am sort of a local, so it's not often I actually stay @ Nemacolin but do have occasion to visit more frequently than others.
Had the occasion to stay with a friend visiting from out of town recently. Our experiences were not up to par with the 5* rating. I presume this is also why many of the locals here actually do not visit Nemacolin? We visited the spa, spa deck, Autumn restaurant and stayed in the Lodge.
This was my third trip to the spa, but first weekend visit. Normally I had visited with other groups of associates on a weekday. The spa on a summer weekend is far from relaxing. First off, you are greeted at the spa with your bill of fare to which Nemacolin automatically adds a 20% tip for service. You may change it, but it is quite tacky the way it is presented and leaves the customer in a compromising position. Inside, there was a crowded atmosphere reminiscent of Grand Central Station. Wall to wall people and chatter in the "relaxation" room. The shower/changing area in the spa this summer day was unbearably warm and too humid to do post-spa make-up and hair. The spa lacks adequate private dressing facilities..you either change right out in the open, or sneak into a shower stall area if you want privacy. There were pieces of paper littering the floor of the "relaxation" room and quite frankly, the spa is becoming worn and needs its own makeover. I made a recent visit to nearby Seven Springs Resort which just opened a world class spa and even with it being only a 3*, more rustic facility, their spa WAY superceded Nemacolin's in terms of ambience. In addition, I noticed better "little" touches..such as ultrasilky microfiber sheeting on the treatment tables as opposed to the hard terry towels that Nemacolin uses and private changing areas. The deck outside of Nemacolin's spa was completely unkempt with no attendants to be found. Each deck chair was covered with used towels, there were half-filled plastic drink cups littering the tables and deck floor, chairs were in disarray. I would expect a 5* facility to have deck attendants tending to the atmosphere of the pool decks and pool area.
While the room in the lodge was adequate, it was no better than anything you'd find in a better large chain hotel in an urban setting. I thought also that a 5* resort might have musical arrangements throughout one of more of the lobbies on this Saturday night, none of which were observed.
Dinner in Autumn restaurant turned out to be average at best with a way above average price tag. Salads to accompany the entree are about $10. A glass of Chardonnay, $13. Portions were small, presentation was average and the prices are supercede the value. The bread served at the table before dinner were cut into little pieces giving the impression perhaps the kitchen was short on bread and they were rationing it! Desserts range from $10 each and higher.
Not sure I would take my out of town guests here again, I think I could find better options for them in terms of entertainment and dining.

  • Stayed July 2009, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,650 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (514)
Date | Rating
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English first
Estero, Florida
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 6, 2009

Beautiful hotel, but should have been so much more for the price paid at The Chateau. We booked 3 suites, none had working mini-bars, bathrooms were not clean (smelled - needed to have the areas around the toilets cleaned). PJ's was just not clean at all....complained to servers after observing no one washing their hands prior to handling the food. Same crusty food that was on the counter was still on the counter where you order 2 days later. Ice cream case was so dirty you could hardly see the ice cream. Just no excuse.....There wasn't a fresh flower in the place....I've seen cleaner Holiday Inns. Not impressed at all for what they charge. Even the Starbucks didn't have a toaster that worked. Guess if you've never seen better you wouldn't realize how bad it is. We've been in many resorts and this is definitely at the bottom of the list. The petting zoo was a joke.

  • Stayed July 2009, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Providence, NJ
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 6, 2009

Overall, Nemacolin is very enjoyable. It had a great variety of activities. The highlight was definitely golf at Mystic Rock---beautiful course and great service. The spa was a little awkward, a little disappointing. Some of the areas were so beautifully designed, but then others were cramped; and the relaxation and pool areas were noisy. The treatments themselves were great. The food was good just about everywhere we ate; and excellent at Lautrec. Everything at Nemacolin (especially alcohol) felt ridiculously and in some cases unjustifiably expensive.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 5, 2009

When a woman wants to splurge on a spa day for herself, the expectations are set high. Excellent customer service, ammenities, healthy food and even an assortment of fresh squeezed juices are part of the experience. Relaxation requires quiet and peaceful surroundings, whether it be on a balcony or at a "spa guests only " pool. Unfortunately, if you plan to visit the Nemacolin Woodlands for this type of fun, you won't find it. The staff is very unfriendly, the relaxation room that was available was so small that everyone was shoulder to shoulder in their robes waiting for their therapist, and the lounge chairs in the "spa only area" were next to the pool with loud music and kids. There was no place to eat lunch in your robes, no where to get a fine glass of wine, and no fresh fruit available for snacking, unles you call a basket of apples good. I spent way too much money with below par service. Very disappointed. Go to Hershey for the spa experience you deserve.

  • Stayed July 2009, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STL
1 review
5 of 5 stars Reviewed July 3, 2009

My sister, my mom and I go Nemacolin every year we visit Pennsylvania. We have teenagers in our family and they absolutely love it there along with the adults and children. The service is friendly and accomadating and there are so many fun things to do there. The spa is great and relaxing and the rooms we stay in are always enjoyable. We have stayed at the actual hotel, which is beautiful on the outside and inside, and we have stayed at what we call the condos, with the kitchen and seperate rooms and the pool in the back. There are buses there that take you anywhere you want to go; all you have to do is call. It's really very convenient. If the weather is nice you can also ride a bike to where you want to go. It's a great place to stay at with whoever you are traveling with.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Potomac, Maryland
Top Contributor
175 reviews 175 reviews
108 hotel reviews
Reviews in 121 cities Reviews in 121 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed June 14, 2009

We came here for an overnight stay with a group of Porsche owners. What a truly magnificent location, what amenities! Service was tremendous, lodgings and setting spectacular, nothing to criticize at all. We will definitely be back.

  • Stayed June 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Butler, PA
1 review
5 of 5 stars Reviewed June 9, 2009

My husband and I wanted to go on vacation for our honeymoon, but we were limited by how long I could be away from our 5 month old infant. We decided to go away for a weekend at Nemacolin after a friend recommended it to us. We had the time of our lives! We were so busy with all of the activies available, but we never felt rushed, partly because the service staff was always ready to assist us at the drop of a hat. We started off with the wine tasting with Alan the sommelier. It was so informative and entertaining at the same time. We had dinner at Lautrec. It was really expensive, but for our anniversary we wanted to splurge and not worry about the cost. It was hands down the best meal we've ever had. The 16 courses were so inventive and creative and all delicious. I got to try gourmet things I've never had before. The wine pairings were spot on with the food and truly enhanced the flavors. Sunday we went to the shooting gallery and enjoyed every minute of it. The pool was nice with lots of lounge chairs and a swim up bar! That was so refreshing, however we ended up staying in the sun too long and getting sunburnt. Our couples massage was very relaxing. My husband had never had a massage and was a little nervous about it, but said he'd have another massage in a heartbeat. We had dinner at Aqueous and it was a typical high class restaurant but the view and decor were amazing. We ended the weekend with a round of golf. We played the LInks course instead of Mystic Rock because I don't really golf, but the course was well taken care of and had some beautiful landscaping. We stayed in a chatteau king suite and it was the most opulent room I've ever stayed in. It had 20 foot ceilings, crystal chandeliers, a living room, bedroom and 2 bathrooms! Now, keep in mind this trip wasn't cheap or even very reasonable in cost, but it was the most fun I've had in a long time. If you're prepared to spend some money, you won't be disappointed by the results!

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nemacolin Woodlands Resort & Spa

Address: 1001 LaFayette Drive, Farmington, PA 15437
Phone Number:
Location: United States > Pennsylvania > Farmington
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Farmington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nemacolin Woodlands Resort & Spa 4*
Number of rooms: 318
Official Description (provided by the hotel):
Situated on 2,000 acres in the Laurel Highlands of Western Pennsylvania and just 70 miles southeast of Pittsburgh, Nemacolin Woodlands Resort is consistently recognized in the travel and hospitality industry for superior service, luxurious accommodations, large selection of amenities and as a first-class meeting destination. Nemacolin is one of only 11 Resorts in the world to feature both Forbes Five-Star and AAA Five-Diamond lodging and dining. With activities and amenities galore you can expect the unexpected at Nemacolin Woodlands Resort. ... more   less 
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Also Known As:
Nemacolin Woodlands Hotel Farmington
Nemacolin Resort

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