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“Amazing long-term suites!” 5 of 5 stars
Review of Home2 Suites by Hilton Baltimore Downtown

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Home2 Suites by Hilton Baltimore Downtown
2.5 of 5 Hotel   |   8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore) (Downtown)   |  
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Ranked #8 of 68 hotels in Baltimore
baltimore, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Amazing long-term suites!”
5 of 5 stars Reviewed April 24, 2013

Such a great hotel experience for the price. The hotel staff is so helpful and will do anything to make you feel at home. There is free wifi and computers and printers for business use. Also a free breakfast which is amazing. I 100% recommend staying here, even if it's just for the weekend! Also so close to everything. You can walk a few blocks to the Inner Harbor.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 17, 2013 via mobile

Nice hotel, but the lights stopped working. This hotel is a typical "suites" type hotel (suites meaning a moderately larger room with a sofa bed and a kitchenette). The hotel was modern and clean and the staff was friendly. The issue with this hotel is the business model is to minimally staff them so everything is fine unless you need any assistance. For instance, when we asked for an extra blanket and pillow we had to wait 30 minutes for it. Worse still, the room lost power during the night. When we woke up the TV did not work and the overhead room and bathroom lights didn't work. We called the front desk and while they were friendly enough, they did nothing to fix the problem. When we checked out and I mentioned the issue we did not get an "I'm sorry for the inconvenience" or any acknowledgment that a room with working lights was what we had bargained for. I'd say you get what you pay for but the hotel was no bargain either. So a decent hotel, about 15 minutes from the waterfront, which is nice enough so long as nothing goes wrong. Otherwise you may be on your own.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2013

The modern suites in this hotel are great, though smaller than the ones pictured on the website. The free wifi worked well, the staff was very friendly and we enjoyed our brief stay. Don't forget your toothbrush; you can buy one in the lobby if they don't run out. Otherwise you may have to wait til normal business hours to find a local store downtown that sells such items.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evans, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2013

The hotel was fantastic. The room was impressive with the kitchen, seating area and large bathroom. I could definitely spend a week or longer at this hotel. The staff is friendly and helpful. Will definitely stay at this hotel again.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LI NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2013

We checked into this hotel after a grueling day in traffic on I95. The hotel rooms are clean and quite large. We have a small dog and this was one of the cleanest pet friendly hotels we stayed in. Congrats to Hilton for Home2 properties.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomeTwo B, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review, April 12, 2013
Thank you! Home2 is a new brand from Hilton and we here at Home2 Baltimore are very happy to see that you liked us! We will see you next time you are in town!!


Christopher Snyder
General Manager
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Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2013

Hotel was very clean and rooms well laid out with nice little kitchen. Hotel staff helpful. Parking expensive, but with downtown location and unlimited in and out probably worth it. Breakfast very basic with mostly breads and cereal bar type and some fresh fruit so your satisfaction depends on your wants/expectations. Location is great for downtown and close to nice placed to eat/stroll.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomeTwo B, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review, April 12, 2013
We appreciate your feedback from your stay, especially when it comes to our complimentary breakfast. Changes are in the works for our Home2 breakfast and hopefully next time you visit a Home2 it will be a bit more to your liking.


Thank you again for staying with us!


Christopher Snyder
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed April 3, 2013

me and my husband came to baltimore to get away from the kids. when checking in linita was very helpful with things to do in the area. the room was very clean breakfast was nice and so was cassanda. valet as well irvin and mar gary fixed the heat right away thanks guy for a great stay we will return

Room Tip: get a room on high floor great view
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomeTwo B, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review, April 10, 2013
Our employee are so happy that you took the time to recognize them in your review. Thank you for choosing our hotel! We are thrilled to see you had such a great experience.

Christopher Snyder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Home2 Suites by Hilton Baltimore Downtown

Address: 8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore)
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Baltimore
#10 Family Hotel in Baltimore
#12 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Home2 Suites by Hilton Baltimore Downtown 2.5*
Official Description (provided by the hotel):
The brand new Home2 Suites by Hilton is located in downtown Baltimore near many businesses, restaurants and attractions! We're a 10 minute walk from Baltimore's beautiful Inner Harbor, Camden Yards, First Mariner Arena, as well as the National Aquarium, Pier 5 Concert Pavilion and dozens of restaurants for any occasion. We offer 95 brand new contemporary suites with modern amenities including free wireless high-speed internet, free inspired breakfast and 42" flat screen TV"s! The Home2 Suites is central to Mercy and Johns Hopkins Hospitals, Baltimore's Financial District, and has easy access to Fell's Point and Federal Hill. ... more   less 
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Also Known As:
Home2 Suites By Hilton Baltimore Downtown Hotel Baltimore
Comfort Inn Baltimore

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