Nice hotel, but the lights stopped working. This hotel is a typical "suites" type hotel (suites meaning a moderately larger room with a sofa bed and a kitchenette). The hotel was modern and clean and the staff was friendly. The issue with this hotel is the business model is to minimally staff them so everything is fine unless you need any assistance. For instance, when we asked for an extra blanket and pillow we had to wait 30 minutes for it. Worse still, the room lost power during the night. When we woke up the TV did not work and the overhead room and bathroom lights didn't work. We called the front desk and while they were friendly enough, they did nothing to fix the problem. When we checked out and I mentioned the issue we did not get an "I'm sorry for the inconvenience" or any acknowledgment that a room with working lights was what we had bargained for. I'd say you get what you pay for but the hotel was no bargain either. So a decent hotel, about 15 minutes from the waterfront, which is nice enough so long as nothing goes wrong. Otherwise you may be on your own.
- Official Description (provided by the hotel):
- The brand new Home2 Suites by Hilton is located in downtown Baltimore near many businesses, restaurants and attractions! We're a 10 minute walk from Baltimore's beautiful Inner Harbor, Camden Yards, First Mariner Arena, as well as the National Aquarium, Pier 5 Concert Pavilion and dozens of restaurants for any occasion. We offer 95 brand new contemporary suites with modern amenities including free wireless high-speed internet, free inspired breakfast and 42" flat screen TV"s! The Home2 Suites is central to Mercy and Johns Hopkins Hospitals, Baltimore's Financial District, and has easy access to Fell's Point and Federal Hill. ... more less
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- Also Known As:
- Home2 Suites By Hilton Baltimore Downtown Hotel Baltimore
- Comfort Inn Baltimore