We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Home2 Suites by Hilton Baltimore Downtown: Traveler Reviews

2.5 of 5
8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Advance Purchase Rates
Home2 Suites by Hilton Baltimore Downtown
Ranked #9 of 69 hotels in Baltimore
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

172 reviews from our community

    Trip type
Traveler rating
    102
    50
    11
    5
    4
Date Rating
Wichita, Kansas
1 review
“Good value for the money”
5 of 5 stars Reviewed February 12, 2013

I don't think I compromised anything compared to a more expensive hotel except a location that is more off the beaten track (but not a bad location) and a breakfast that was not really all that inspiring.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
Ask SDEL218 about Home2 Suites by Hilton Baltimore Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomeTwo B, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review
March 10, 2013
SDEL218,

Thank you for taking time to share your thoughts about our hotel. We are a bit further up from the Inner Harbor area but glad to see you liked the property.
I am sorry to hear breakfast didn't inspire you. Our breakfast is a bit different then everyone else’s; we have a yogurt topping station (with everything from chocolate chips to raspberries), hot breakfast sandwiches, cereal and oatmeal. We see some crazy combinations of things at breakfast each day.

Hope to see you next time you are in Baltimore!

Christopher Snyder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
“Great Stay”
5 of 5 stars Reviewed February 11, 2013

I just stayed 3 nights at this hotel. I was able to walk to/from my business each day and the style of the hotel made me feel like I was staying in my own apartment. Refreshing difference from a standard hotel! Staff was friendly- more like neighbors than hotel staff.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Craig H about Home2 Suites by Hilton Baltimore Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Excellent City Location - caring staff, plentiful amenities and well-appointed suites.”
5 of 5 stars Reviewed February 11, 2013

I have stayed at this property on several occasions when in Baltimore on business. The staff has always gone out of their way to accommodate my needs. The amount of amenities is plentiful for business or leisure travel; location makes it easy to navigate to various areas of center city by foot or hotel shuttle without having the valet bring the car out; fitness center and breakfast fulfill basic needs; and the suites are well-appointed for the traveler who wants more than a room. I particularly like the full kitchen of the suite and office work space. The only downside is that on each occasion I have stayed on the backside of the building which overlooks the backs of other buildings and at some point in the night the trash trucks come and start to empty dumpsters causing quite the commotion.

Room Tip: Ask for a high floor on the front side of the building.
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HMMR about Home2 Suites by Hilton Baltimore Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belton, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“It was "ok"”
3 of 5 stars Reviewed January 30, 2013

First when we got there, there is no on-site parking, so you either have to valet your vehicle or go find a parking garage, and if they valet it, then they take it to a parking garage off the property. Since we have a full size truck they parked it behind the building by the dumpsters in the ally way where there was no lighting, I could of done that for 25 a night so for 50 bucks my truck sat in a dark ally! Next off the lady at the front desk dont remember her name, she was very kind and helpful like all hilton staff usually is, we also have a pug, so that is the main reason why we stayed here, also because we used our HH Honor points, back to the dog, you have to walk down the block across the street and down some UNlightened steps to a park to take your dog potty. If the hotel was pet friendly like most home 2 suites are, then there should be somewhere to take the dog to the bathroom closer to the property. I did NOT enjoy walking down town baltimore in the dark to a park to take the dog to the bathroom!!! And one last complaint huge complaint the front desk person named Shernae was extremely rude and unknowledgeable of ANYTHING we called and ask what places were close to deliver for food and she told us to walk downstairs and look it up ourselves, when we went down stairs we had a glass from breakfast, she informed us she would not take it from us and we could take it to the kitchen where the other dirty dishes were, when we called down for a taxi to be called, no one had a problem but shernae, she acted like it wasn't something she wanted to do, no one else had a problem with it.... Justin was very nice and friendly and helpful since shernae didnt know squat and had a sour look on her face everytime we seen her and acted like she hated life, room was nice, except the sliding bathroom door, poor deisgn, probably will not stay there again. Also it really wasn't "downtown" seemed like it was close to shady part of town... keep up the good work Justin !

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Casey H about Home2 Suites by Hilton Baltimore Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
“BEST service I have ever experienced!”
5 of 5 stars Reviewed January 26, 2013

I stayed at the Home 2 suites in Baltimore, MD for 2 months! While I stayed there I had the chance to get to know some of the most helpful, sincere, and outgoing staff I have ever experienced in my life.
Jarrod, Shemae, Arron, Karolin, and david were amazing! They went above and beyond my expectations. I would recommend this hotel to anyone and everyone that plans to pass through Baltimore. Short term or long term. All I can say is "wow".

Room Tip: Stay on the side of the parking lot above the 6th floor (the views amazing)!
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask will s about Home2 Suites by Hilton Baltimore Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleep Inn & Suites Downtown Inner Harbor
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Baltimore
Trendy
Hotel Brexton
Hotel Brexton 4.5 of 5 stars 252 reviews
Family-friendly
Admiral Fell Inn
Admiral Fell Inn 4.0 of 5 stars 551 reviews
Luxury
Days Inn Inner Harbor
Days Inn Inner Harbor 4.0 of 5 stars 604 reviews
Near the beach
Hilton Garden Inn Baltimore / White Marsh
Hilton Garden Inn Baltimore / Wh... 4.5 of 5 stars 79 reviews
Show Prices ABS:HotelCheckRates-d1751278?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d124839?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d89331?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d100407?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Baltimore hotels
Sleep Inn & Suites Downtown Inne... 4.5 of 5 stars 306 reviews Hampton Inn Baltimore-Downtown-C... 4.5 of 5 stars 249 reviews Residence Inn by Marriott Baltim... 4.5 of 5 stars 295 reviews Baltimore Marriott Waterfront 4.0 of 5 stars 754 reviews
Show Prices ABS:HotelCheckRates-d1821731?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d625154?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d566439?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223983?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 69 hotels in Baltimore, ranked by popularity

Been to Home2 Suites by Hilton Baltimore Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Home2 Suites by Hilton Baltimore Downtown

Also Known As:
Home2 Suites By Hilton Baltimore Downtown Hotel
Home2 Suites By Hilton Baltimore Downtown Hotel Baltimore
Comfort Inn Baltimore
Address: 8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore)
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kids Activities Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
#4 Business Hotels in Baltimore
#7 Family Hotels in Baltimore
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The brand new Home2 Suites by Hilton is located in downtown Baltimore near many businesses, restaurants and attractions! We're a 10 minute walk from Baltimore's beautiful Inner Harbor, Camden Yards, First Mariner Arena, as well as the National Aquarium, Pier 5 Concert Pavilion and dozens of restaurants for any occasion. We offer 95 brand new contemporary suites with modern amenities including free wireless high-speed internet, free inspired breakfast and 42" flat screen TV"s! The Home2 Suites is central to Mercy and Johns Hopkins Hospitals, Baltimore's Financial District, and has easy access to Fell's Point and Federal Hill. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels, Travelocity, Hotels.com, Hotwire, Tingo and Venere so you can book your Home2 Suites by Hilton Baltimore Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Home2 Suites by Hilton Baltimore Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Home2 Suites by Hilton Baltimore Downtown
Enter dates & see best prices* (from our partners)
Show Prices