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“Location and price was key” 4 of 5 stars
Review of Renaissance Baltimore Harborplace Hotel

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Renaissance Baltimore Harborplace Hotel
4.0 of 5 Hotel   |   202 E Pratt St, Baltimore, MD 21202   |  
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Ranked #24 of 68 hotels in Baltimore
Lancaster PA
Top Contributor
81 reviews 81 reviews
35 hotel reviews
Reviews in 46 cities Reviews in 46 cities
23 helpful votes 23 helpful votes
“Location and price was key”
4 of 5 stars Reviewed January 29, 2013

We stayed here primarily because the price was reasonable for a hotel right on the harbor (compared to the others in the area). We have stayed here many times in the past, and knew what to expect. The front desk person talked us into an harbor view and concierge upgrade, explaining that we could see the "laser show" at the harbor. We later found out that there was no "show."

The lobby is bright but always very busy. There were several teenage groups this partiuclar weekend, which led to extra noise and waits at the elevator.

The room was clean and the staff was friendly. We had no issues with parking. The concierge lounge was basic - we could only use it for breakfast since it was the weekend. However, families with small children took away from the privacy and quiet of the room.

Still, we always know what to expect from the Renaissance. A good solid place to stay.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,037 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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English first
Ashburn,va
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 28, 2013

Stayed at this hotel 26 January. Although the hotel was very busy with a cheer leading competition in town, the staff went out of their way to be friendly. From the front desk, the bell staff, maids, and security, it was a very pleasant stay. The hotel is located adjacent to a Gallery Mall and has plenty of local food and shopping options. The rooms appear to have been recently renovated and were very modern. We would gladly book this hotel again. Great for families.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Logan, Utah, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2013

I went with a large choir group and had a great time. First of all the location was tremendous. It is overlooking the harbor and right in downtown Baltimore. The hotel is connected to a mall which was pretty sweet. There are some good restaurants in the food court there and some good stores. There is also a Starbucks in the lobby. Across the street there is a place with more food options and more stores and then through there is the harbor.

The rooms were very nice and clean upon arrival. There is a lot of open space in the room which was enjoyable. Every room has its own thermostat so you can always be comfortable. I will come right out and say that that bed that I slept on was the best bed in the entire world! I slept like a baby. The service was top notch. Very nice workers and very quick in response to any questions or service you have or request. My friend locked my laptop and some money in our safe (located in the dresser drawer) and then forgot the code. When we went to the lobby to tell them what had happened they were alright with it and sent a guy up right away who solved our problem. I never used the swimming pool, but it was on the 7th floor which is cool, I didn't know that that was really even possible to have one that high. From what my other fiends told me they enjoyed it.

One thing that could use improvement are the elevators. They took forever! Plan to take about 5-10 minutes to get up or down because they are so slow. There are only 4 of them that service all floors and then 2 parking garage elevators. I would have taken the stairs because I like to but the only stairs you could take you have to be on the 5th floor and so by the time you get in an elevator and get to the 5th floor you may as well take it all the way up. It was pretty lame in that aspect.

Another thing is that the maids did not do a very good job in my opinion. We stayed % nights and only got it cleaned two times. Why? It wasn't because we out the privacy please sign out because we didn't. When they did come I swear they took more and more towels away from us. We had 4 large one to start out with and by our last night we only had 2. So we went to the lobby and asked for more towels and they gave them to us gladly.

The WiFi was a bit of a disappointment as well, as it costs $12 or $13 for 24 hour access and in my opinion not worth it.

Overall I had a good experience with the hotel and would recommend it for anyone. If I ever go back to Baltimore (which I'm sure I will) then I will definitely stay at the Renaissance.

Room Tip: Get a room with a view of the harbor.
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
State College, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

This was our second visit to the Renaissance Harborplace. Our first visit was an anniversary trip with just my husband and this time we brought our 3 year old twins. The staff was so accommodating and kind, taking time to talk to the girls and checking in to be sure we were comfortable.

We visited the National Aquarium, the hotel location is super convenient! We swam in the pool and found it to be very warm and clean, the girls had a great time. This is now our go to hotel when visiting Baltimore.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chambersburg, Pennsylvania
Top Contributor
50 reviews 50 reviews
6 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed January 24, 2013

I was disappointed with this hotel. The location is great. The rest leaves a lot to be desired.
-Our room smelled really strongly of bleach and something funky.
-You have to pay for internet access.
-There were only 2 towels in the bathroom. If I wanted one for myself and one for my hair, the person I was travelling with would have had none.
-The lobby of the hotel is a cut through to the mall next door so there is a constant flow of people milling about.
-The hotel's website said there were bathrobes provided but there were none in the room.
-There was ZERO information in the rooms about local attractions and local restaurants. There was only a room service menu.
If this hotel didn't put itself out there as a nicer hotel, I wouldn't be so critical. But I had expectations based upon their own description on their website and the price for the room. Those expectations were not met.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Top Contributor
72 reviews 72 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 24, 2013

Best location for visitors to the inner harbor area. Walk across the street and you are in the heart of the harbor. Great access to restaurants and stores and aquarium and other points of interest.
Hotel is a bit old and has a strange configuration but rooms are excellent in terms of comfort.
Service and people were great. Elevators can be a headache and there are no two alike (or that's how it seems). Have stayed in nearly all of the harbor area hotels of this level (marriott, hilton and one independent) and this is my favorite place to be. If you can, get a harbor view room - looking out the window is better than television.

Room Tip: Harbor view - high floor
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles Town, West Virginia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 24, 2013

We have stayed at this hotel many times. You cannot beat the location if your plans include going to the Inner Harbor. The hotel is basically within walking distance of all the attractions in the area. The hotel is attached to the Gallery Mall, which is also a plus. The staff is very friendly and will go out of their way to accomodate your needs - usually. I say this because this is the first time that we encountered a very rude person at the front desk. It was clear from the beginning that he wasn't interested in helping us (as soon as we declined an upgraded rooom for more money). When we asked him questions about directions to walk to a concert he acted very bothered and wouldn't even make eye contact. I questioned him about a parking fee, and he seemed angry in his reply. When we got our bill in the morning, we had been charged double for parking. This fee was taken off, after us going back to the front desk. I don't know if he was treating us differently since we booked through Priceline, but it did for a moment sour our feeling on this hotel. On a positive note, the room was great - very clean. Pool area was nice as well. Again, one can't beat the location to the Inner Harbor. Other staff at the hotel were great. Very friendly and helpful.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Renaissance Baltimore Harborplace Hotel

Address: 202 E Pratt St, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Baltimore
#16 Family Hotel in Baltimore
#17 Romantic Hotel in Baltimore
#25 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Baltimore Harborplace Hotel 4*
Reservation Options:
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Also Known As:
Renaissance Baltimore
Baltimore Renaissance

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