Let me begin by stating that I stayed at this hotel for two weeks over Christmas. The packages that I mailed ahead of time (presents) arrived and were delivered to me right away, and the hotel lobby, especially at Christmas time, was lovely. The children with our group stayed up late in the lobby at night, making what seemed to the adults in our company to be a ton of noise, and the staff was very gracious about that. The desk staff were friendly and helpful, following up on every issue and greeting people as they walked past.
If only there weren't so many issues. While the lobby of this hotel was gorgeous, the rooms themselves left a lot to be desired. They're very small, which is to be expected in old hotels. Most of the people in my company had terrible views of brick walls out their windows-- I requested a change and got a corner room. Thank you! (If you have a complaint, they're very accommodating.) But the vents for the AC/heat unit have never been dusted in this century, I'm sure of it. Half the people in our company got very sick, and we began to suspect it had something to do with the cleanliness standards in the hotel. Maid service never showed up before 4 PM, which is unusual in my experience. My lovely corner room had a full trash can when I moved into it. The next time the maid serviced the room, she forgot to empty the trash again. I moved it into the center of the bathroom, thinking she just hadn't seen it. The next day she forgot (?) to empty it again. The next time she came, she did change the trash, but I didn't get new coffee materials. The next time, she changed our towels, but didn't leave us any wash cloths. It was always something.
The hot water in the shower was scalding hot. It took a few minutes to get it at the right temperature, but at any given time, it would turn scalding hot or very cold. The temperature in the room was the same: either it was 110 degrees or it was freezing. There seemed to be no middle ground.
The bar downstairs is nice, but they are not open very late. The location of the hotel is so-so. We were a short walk from the touristy Inner Harbor, but the walk itself is through some sketchy areas and I never felt particularly safe. They do have a shuttle service that you can utilize.
Also, one of the elevators refused to go up to the 19th floor, which the children of our company understood to be haunted. I got stuck in this elevator a few times on the way up to the 19th floor. It was annoying... or creepy.
- Also Known As:
- Radisson Plaza Lord Baltimore Hotel Baltimore
- Radisson Baltimore
- Baltimore Radisson
- Radisson Plaza Lord Baltimore Hotel
- Official Description (provided by the hotel):
- Housed in a stunning French Renaissance building located in the heart of downtown Baltimore, MD and just three blocks from the famous Inner Harbor, the historic Lord Baltimore Hotel features complimentary services such as high-speed wireless Internet access and downtown shuttle service. Guests at this grand hotel enjoy easy access and exclusive offers at area attractions including the National Aquarium, Walters Museum, Visionary Museum, Baltimore Museum, Peabody Library and concert venues. The Lord Baltimore Hotel is in the City’s Business and Financial Districts and is one of the best Baltimore Inner Harbor hotels. ... more less
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