I took my daughter for Otakon last year and it was a wonderful hotel. I am staying again this year. It was clean and we had a beautiful view.

I was recently in town to see the Yankees play the Orioles and decided to stay at the Hyatt since it was the closet to the stadium. Upon arrival The front desk staff was just plain old rude. I couldn't understand anything that they were saying and just pointed away and told me to wait for my room. Finally after the whole check in procedure I got to my room. It was ok defiantly time to refurbish it. The bathroom tiles in the shower were all cracked. The sink was stained with scratches all over the wood. The dresser had cigaratte burns everywhere. Nothing grand and let me remind you I paid $179 off of Travelhero. I wish I would of paid less. We went to Phillips for dinner one night good food. Although let me warn you we had a table outside on the water and people would come up to us asking for money because they wanted something to eat. Not a pleasant expeirance when your trying to eat your dinner. The next day we had breakfast in the hotel at Bistro 300 I think it was called. Very rude staff there as well, the waitor threw our coffee on the table and never bought us cream when we ask like 5 times. Breakfast was ok and nothing grand for Frech toast and a bagel it cost me $23. Pretty expensive for that little amount of food. Overall we had a good time! I would probably go over and stay at the Renaissance next time. I met a couple at dinner which were staying there and they loved it.

I was a bit concerned, after reading some of the reviews. We just got back from a few days at the Hyatt Regency. It was a very nice hotel, clean, friendly and helpful staff. We stayed in one of the suites the first night as it was the last room available- it was beautiful and spacious. Our regular room was quite spacious and clean, although my husband found a personal item left by a previous guest under the bed at the end of our stay, so obviously under the beds don't get checked too often. What we liked the best of the hotel was the location. It is directly across the street from the Harbor Plaza and there are various activities and shopping within walking distance of the hotel. The Science Center and the Baltimore Acquarium are both within walking distance. We really enjoyed our time in Baltimore's Inner Harbor area. The only problem with the hotel was that there is no indoor swimming pool, and the outdoor pool is seasonal, so for our children it was disappointing not having much to do in the evenings.

My husband and I stayed at the Hyatt on Valentines Day, and everything from the room to the service was wonderful. The view from the elevators, and from the Pisces restaurant on the rooftop was simply amazing. Our only problem had to do with the valet manager. A large African American man seemed more interested in smelling the valets, and asking them to remove their jackets (it was very cold by the way) to see creases in their shirts. He never smiled once, and he honestly scared me. Other than that my stay was wonderful.