Rooms were dated but the hotel is undergoing renovations. Unfortunately, the renovations have closed the lounge and the on-property food choices are poor. Had a problem with the A/C and the staff had a hard time getting it corrected. Location is great, but rooms had a lot of street noise, and I was on the top floor (14th).

This is an excellent property, well maintained. We found the beds to be very comfortable, and the rooms very well kept. The glass elevator ride to the rooms is an absolute treat, as it overlooks the scenic Inner Harbor. The lobby area is also quite impressive. In addition, the location is spectacular. It is connected by walkway to the Inner Harbor, so everything is within walking distance. I cannot imagine a better spot.

Be aware that parking is a bit steep, $28. Cheaper parking can probably be had nearby if you don't mind walking a bit. This is to be expected for any downtown hotel.

Very comfortable Hyatt typical room. The glass elevator affords nice views of the harbor. The location to the harbor and shopping is convenient, just across the street. The glass enclosed lobby with soaring ceiling is a nice space, but its decor is not up to usual Hyatt standards. It just feels dated or a little off. Currently the restaurant is closed for rennovations, so they offer a buffet In an area of the lobby. We opted for one of the many restaurants within walking distance.

Was a very good hotel. The staff was very nice and helpful. They put us on a quieter floor due to the high capacity of guest in the hotel. I stayed in a King guest room with my boyfriend and sister and got the roll out bed I requested back in November!!! Thank you for that because it helped me accommodate my sister for our Inauguration experience. Our room faced the Harbor and this hotel has a skywalk on the second floor to guide visitors to the Harbor and shopping areas of downtown. Baltimore has a dedicated Holocaust Memorial located on Gay Street, it's a must see and walking distance from the hotel. The only time we had to use the car was to drive to D.C. The valet parking is expensive and the self parking is 28.00 per night. Next to the hotel is Sullivan's Steakhouse and Kona Grill if you don't want to eat in the hotel. (Literally 1 minute in walking distance). Overall, I would stay at this hotel again.