On a recent visit to the Hyatt Baltimore, I found it to be a good business hotel with great views of the Baltimore Inner Harbor. This, however, did not distinguish it in my mind from other hotels in the area or in general. What stood out for me was the unbelievable customer service and willingness to help of all staff - from management to housekeeping and nearly every employee I happened to meet. There was a genuine desire to make my stay comfortable and pleasant. Any minor issue brought to the attention of the staff was immediately taken care of. As a frequent traveler, I know what good service is and needs to be and appreciate it when I receive it. The facilities are nice too, with easy access to the harbor, a basically good restaurant and all the usual amenities of a top notch hotel. I recommend it highly.
- Official Description (provided by the hotel):
- Nestled in the heart of downtown, this AAA Four-Diamond Inner Harbor hotel offers a luxury gateway to this enchanting waterfront town. Catch an Orioles’ game at Camden Yards, crack crabs in the Inner Harbor, or explore the wonders of the sea at the National Aquarium. Take advantage of modern meeting venues within our hotel in Baltimore Inner Harbor - just steps from the Convention Center. ... more less
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- Also Known As:
- Hyatt Regency Baltimore Hotel Baltimore
- Baltimore Hyatt Regency
- Hyatt Baltimore