My wife and i visited there for a mini birthday vacation, upon our arrival, we were greeted by the bellmen, (friendly and knowledgeable) who helped me with my luggage and assisted me to my room. we were checked in by Mr. Knox who gave us some very good restaurant choices for my wife's birthday. the harbor view room was the perfect temperature, it was clean, all fixtures were gleaming as if we were in the golden palace! they have the most comfortable bedding ive ever slept in. its a bit of a labyrinth to navigate, but the signage is clear and concise. i did not get a chance to go for a swim in the pool, but we will save that for next time, because my wife and i will definitely be returning. thumbs up to the sonesta!