Stayed in the Pride of Baltimore Suite at the hotel and I do have to say, my wife and I were impressed with the accomodations. I have to give a special thank you to the following individuals who made this weekend possible, Steve S. and Phil W. are hands down, the best management staff. Andy and Michelle at the front desk are amazing and make you feel very welcoming apon arrival, I can't remember the name of the chef who made our omelettes at breakfast, but he too was great, and Don, who parked our car, great attitude, even working under the pressure of having 6 cars pull into the courtyard at the same time.
After arrival, a knock came at our door, and we were greeted by a bottle of wine and cheese. Thank you.
While I am aware of the transitions that the Harbor Court has made over the years, they are definitely improving. There were still some minor areas that needed extra attention to detail though, and maybe I am nitpicking, but the top of the four post bed (I know, who feels the top of the bed) had dust on it as well as the lamp on the desk. Also the sink made some strange noises, but that can probably be attributed to the dual sink. The TV next to the sink also was oddly placed and made it a little strange when using that sink (especially for someone who is left handed). Finally, the sofa was a bit outdated although very comfortable to sit on though. Maybe I should have contacted someone in housekeeping, but to be honest, it was really no big deal. I am just pointing out areas of improvement.
On to the positive, the room was amazing, the bed was comfortable and I loved the sheets. The Royal Sonesta should have a place on their website for people to purchase the linens or other items that the hotel offers. I am sure it would make for a great addition to the business and increase revenue. I would be first in line to purchase the Egyption Cotton sheet set. The 6 foot bathtub was also great. I must have sat in there for 30 minutes relaxing.The Breakfast Buffet was also great with fresh fruits and made to order omelets. The staff was friendly and came by every few minutes to make sure that we were alright.
Overall, it was a great experience at the Royal Sonesta Hotel. I have been there many times for functions, but this is the first time that I have ever stayed the night there. I would definitely come back and would gladly recommend the hotel to all my friends, family, and business associates.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Wow! What a fantastic review and thanks for the great details. Thank you for mentioning our amazing staff members and we will share your comments with them. We appreciate your comments about our bed linens as they are amazing and we receive requests for those products often. Yes, since Sonesta started managing this property in June 2012, we have made a concerted effort to improve all aspects of the hotel from top to bottom. Expect more changes and upgrades as we move into 2013 as we plan to raise the bar here significantly. Thanks again for your great review and please spread the word!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.