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Royal Sonesta Harbor Court Baltimore: Traveler Reviews

4.0 of 5
550 Light St, Baltimore, MD 21202-6099
Hotel amenities
Royal Sonesta Harbor Court Baltimore
Ranked #10 of 69 hotels in Baltimore
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213 reviews from our community

Traveler rating
    131
    46
    21
    6
    9
See reviews for
Families
59
 
Couples
86
 
Solo
3
 
Business
25
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Columbia, Maryland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Yacht Club Ball”
4 of 5 stars Reviewed February 10, 2013 via mobile

I made a reservation to stay here months ago and the hotel reconfimed on Tuesday but unfortunately the staff was total overwhelmed when guests began checking in. My wife and I waited over an hour before our room was ready.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
Ask Duke21045 about Royal Sonesta Harbor Court Baltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review
February 11, 2013
Dear Duke,
We are completely aware of the event to which you are referring and rest assured we are taking measures to assess, evaluate and take action to ensure experiences like the one you are reporting are minimized, if not eliminated. We appreciate your feedback and hope that once you were able to check in, you were able to enjoy your stay. We hope to see you again under more pleasant circumstances, especially upon arrival.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Absecon, New Jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Superbowl and Wedding Weekend!”
5 of 5 stars Reviewed February 10, 2013

My husband and I recently got married on Feb 2nd, 2013-- just one day before the Ravens won the Superbowl. We had the pleasure of staying at the Royal Sonesta just in tome for the Ravens Parade, and we had the time of our lives! We had a beautiful honeymoon suite and were greeted by beautiful roses on our bed arranged in the shape of a heart. We were also greeted by a bottle of champagne and delicious chocolate covered strawberries. Thank you to everyone at he Royal Sonesta for making our wedding weekend one that we willnever forget!!!

Room Tip: Harborview suites offer the best Baltimore experience ever!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lori_T52 about Royal Sonesta Harbor Court Baltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review
February 15, 2013
Dear Lori,
First, congratulations are on your nuptials and for selecting the Royal Sonesta Harbor Court as the place to spend your first evening as a married couple. Second, as for the parade, it was partly meant for the Ravens and partly to celebrate your wedding (but we can keep that a secret). We are so pleased you had such a great experience with us and we hope you decide to return for another visit soon. If not this summer, perhaps for your first anniversary!?!?!
Best wishes!
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Dunkirk, Maryland
1 review
“Business”
5 of 5 stars Reviewed February 10, 2013

I am a supervisor with the U.S. Capitol Police. We recently had a congressional retreat at the Royal Sonesta Harbor Court Hotel, Baltimore. We stay at dozens of hotels every year. The accomodations and staff at this hotel were outstanding. The Members of Congress were very pleased with this hotel and let us know at every opportunity. This was the best trip I have had in my 28 years of law enforcement. We ask a lot from the staff when we have these events and the staff went out of their way to make sure we had everything we needed for a successful event. I am planning a trip to this hotel with my wife for our 25 year anniversary.

Room Tip: I trust the staff. Just let them know what you like and they will make sure you are accomodated.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Blaine C about Royal Sonesta Harbor Court Baltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review
February 11, 2013
Dear Blaine,
Thank you for such an outstanding review. We thoroughly enjoyed hosting the VIPs and working with your staff was an absolute pleasure. Given you and your staff travel often, it is very rewarding to know we stand out from the variety of excellent properties I am sure you visit. We look forward to hosting you when you plan for your 25th wedding anniversary. Congratulations on the pending 25 years of wedded bliss and we are honored we are considering us for celebrating such a wonderful life event.
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Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Business Stay”
5 of 5 stars Reviewed February 4, 2013

We recently hosted a 2-day event at the hotel, with rooms for our team and a small conference room with service throughout the day. Several in the group also had the opportunity to try the restaurant and room service. Our concensus was that every element of service (and the food) was significantly beyond our expectations. There was absolutely no glitches in entire stay. And the rooms are nice, quaint and very clean. The travelers in attendance are in hotels every week for business, and have been for probably the last 15-20 years. It is extremely rare for us to feel this way about a hotel. From the greeting we received at vallet, throughout our stay, everying really was extraordinary. Every request was handled with absolutely no stress.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kevin S about Royal Sonesta Harbor Court Baltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review
February 5, 2013
Hello Kevin,
As a seasoned traveler, you see things through a very experienced lens, so your feedback of your experience at our property is much appreciated. Our goal is to raise the bar and provide exceptional service and guest experiences every day, not just for special occasions. The business traveler is very important to us and we appreciate your choosing to spend your conference and invest your confidence in us.
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Baltimore, MD
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
44 helpful votes 44 helpful votes
“Really excellent”
5 of 5 stars Reviewed February 4, 2013

Planned a one-night hotel stay in Baltimore to celebrate my wedding anniversary with my wife. Originally tried to book at the B'more Four Seasons but the price there was ridiculous. Spent the night instead at the Royal Sonesta Harbor Court and it was absolutely the right choice. Room was large and immaculate, beautiful view of the Inner Harbor, beds were soft and comfy. Service was impeccable, considerate and friendly. Staff even sent a bottle of champagne and chocolate-covered strawberries for our anniversary - great touch. We ordered room service for dinner - food was delicious and service was fast and professional. Overall there was nothing I can think of that was not first rate. Great hotel, great value. Four Seasons has nothing on the Royal Sonesta. I will come back again and again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask BronxMiddleMan about Royal Sonesta Harbor Court Baltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review
February 5, 2013
Dear Bronx,
We are humbled by your response and deeply appreciate your amazing review. We pride ourselves in providing the utmost in customer service and creating lasting memories for our guests. Its reviews like yours that further motivate our staff to meet and exceed all guest expectations. Our high service levels are already part of our culture, so hearing such great feedback why we enjoy the hospitality industry so much. we look forward to serving you again.
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Additional Information about Royal Sonesta Harbor Court Baltimore

Also Known As:
Intercontinental Harbor Court Baltimore Hotel
Intercontinental Harbor Court Baltimore Hotel Baltimore
Intercontinental Baltimore
Address: 550 Light St, Baltimore, MD 21202-6099
Region: United States > Maryland > Baltimore
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Baltimore
#17 Family Hotels in Baltimore
#22 Business Hotels in Baltimore
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Royal Sonesta Harbor Court Baltimore is ideally situated on the picturesque waterfront of the Inner Harbor. The hotel is a short walk from the downtown business district and the city's best attractions, including the National Aquarium, Oriole Park at Camden Yards, American Visionary Arts Museum, The Maryland Science Center and historic Federal Hill. ... more   less 
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