I'm really puzzled by the outstanding reviews listed here, especially the ones touting the quality of the rooms. The suite we stayed in last week featured an ancient bedspread and torn curtains. All the hotels I've stayed in recently (including even the 3 stars) have upgraded their bedding to include comforters, lofty mattress pads and multiple pillows. Not this hotel - just two well-worn pillows and the standard mattress.
We booked through the Hilton website and it was obvious that we were higher level members. Usually, that equates to a room upgrade. I sincerely hope this wasn't the upgraded room!
The valet parking ($20) was abysmal on our arrival day. Our new BMW was left outside, unlocked, for several hours. The fitness facility was substandard (tiny with broken machines).
The foyer, lobby and meeting rooms are lovely - but they've all been redone recently. The rest of the hotel desperately needs a similar facelift.
The free wifi was very slow. There are no network ports in the rooms, so it's the super slow wifi or nothing.
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