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“Nice stay even during construction” 4 of 5 stars
Review of Days Inn Inner Harbor

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Days Inn Inner Harbor
3.0 of 5 Hotel   |   100 Hopkins Place, Baltimore, MD 21201 (Inner Harbor)   |  
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Ranked #27 of 63 Hotels in Baltimore
Washington, Dc
1 review
“Nice stay even during construction”
4 of 5 stars Reviewed March 25, 2013

This hotel was *extremely* convenient while attending an event at the Baltimore Convention Center. They were in the process of renovations during our stay, but this had only a minor impact on comfort and convenience. Room was on the small side, but certainly adequate.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIIHmgr, General Manager at Days Inn Inner Harbor, responded to this review, March 28, 2013
Dear Michelle G.,

Thank you for your comments. We are pleased that the renovations have been completed and it would be our pleasure to host you again during your next visit to Baltimore.

Dennis R. Dietz, CHA
General Manager
Days Inn Inner Harbor
100 Hopkins Place
Baltimore, MD 21201
410.576.1000 - Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,189 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Biddeford
1 review
3 of 5 stars Reviewed March 24, 2013

Chose the hotel because of location. The small breakfast buffet was $12.50 was better going out to have breakfast better food and price. The elevator was filthy looked at the same garbage on the floor for three days. The hotel was only 9 floors and had only one elevator. Even with noone else waiting for a elevator after you hit the button up to three to five minutes to have the door open. Took the stairs more than once. The dinner food was overcooked frozen food nothing fresh, extreemly disappointing. The staff was very friendly and tried to help but when the management of the hotel runs it that way they can only do so much. If you need a room close to the convention center its good otherwise look elsewhere. and eat local not at the hotel

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Days Inn

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DIIHmgr, General Manager at Days Inn Inner Harbor, responded to this review, March 25, 2013
Martin T.,
I sincerely apologize for not meeting your expectations during your recent stay at the Days Inn Inner Harbor. It is our goal at the Days Inn Inner Harbor to provide our guests with a pleasant, trouble free stay and it is my regret to see that we have failed you. Please rest assured that the issues that you experienced will be address and corrected. Thank you for your comments and I hope that you will give us the opportunity to host you again during your next trip to Baltimore.


Dennis R. Dietz, CHA
General Manager
Days Inn Inner Harbor
100 Hopkins Place
Baltimore, MD 21201
410.576.1000 - Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
1 review
2 of 5 stars Reviewed March 22, 2013

The hotel was understaffed for our convention. It was very difficult to get to the rooms as the one working elevator was not working properly!
After waiting in the hallway for the elevator for over 1/2 hour, I was forced to carry my luggage up and down 4 flights of steps. The lobby was overflowing with people waiting to use the elevator!

Other than that "small inconvenience" the hotel was okay!!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness

Review collected in partnership with Days Inn

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DIIHmgr, General Manager at Days Inn Inner Harbor, responded to this review, March 25, 2013
Arlene D.,

I am pleased to inform you that our elevators are fully functional at this time. We are currently in the process of acquiring additional assistants in various departments and hope that you choose the Days Inn Inner Harbor the next time you are in Baltimore.


Dennis R. Dietz, CHA
General Manager
Days Inn Inner Harbor
100 Hopkins Place
Baltimore, MD 21210
410.576.1000 - Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 21, 2013

I had a group coming into town and booked this hotel about 8 months in advance. I just happened to go back to my reservation a few weeks before going, and i noticed there was only 1 room when i originally reserved 6. So i called the hotel they couldnt tell me anything, they sent me to customer care service. They took my info and said someone would call back in 3 days, so 5 days later i called again, and they said someone would call the next day. So 4 days after that someone finally called (did i mention we were to arrive in a few weeks) and told me that apparently they had something going on with the system and instead of callin to make sure i still needed my reservations they dropped all of my reservation except 1. Well needless to say they said they would try to fix, and mind you the hotel is now full for my dates and would call me back. 3 days later I told them nevermind, I booked at another hotel, the customer service is horrible. I wouldnt even attempt to stay there, and if you do make sure you check your reservations EVERYDAY to make sure you still have them.

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Additional Information about Days Inn Inner Harbor

Address: 100 Hopkins Place, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Inner Harbor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Baltimore
#19 Business Hotel in Baltimore
#23 Family Hotel in Baltimore
#29 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Days Inn Inner Harbor 3*
Official Description (provided by the hotel):
Awarded 2008 Hotel of the year from Days Inn Worldwide. Just added new coffee shop serving Seattle's Best Coffee! The Days Inn will Exceed your expectations! ... more   less 
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Also Known As:
Days Inn Inner Harbor Hotel Baltimore
Days Inn Inner Harbor Baltimore
Days Inn Baltimore
Baltimore Days Inn

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